Re: User trouble with Outlook

KDawg44 <KDawg44@xxxxxxxxx> wrote:
I have a user that is using Outlook and connecting to an Exchange
server. Every once in a while, the user gets an error when trying to
REPLY to a message regarding using Word as their email editor. It
states that Word is not installed or is an incorrect version.

Then I recheck the Use Word as Editor checkbox in Tools->Options->Mail
Format. This then works with new messages, but again the error pops
up and Word is turned off as the mail editor again on REPLIES ONLY.
And on any reply (not a specific message). Closing Outlook and any
related Office program does not solve the issue. After a reboot, it
is fixed - for a while.

Any thoughts on what could be going on and how to correct it? This
happens once or twice a week now for three weeks.

Thanks.

Kevin

I'd probably try a repair install of the whole Office suite on this PC.

If that doesn't work, try posting this (and future questions such as this)
in microsoft.public.outlook, including your exact versions & SP levels of
everything. You could also crosspost to microsoft.public.exchange.clients,
although this specific issue is all Outlook/client....but it isn't a WinXP
issue.

I'd *also* suggest that you *not* enable Word as email editor as it's
slow/bloated and has caused problems everywhere I've seen people try to use
it.


.

Relevant Pages

  • Re: User trouble with Outlook
    ... states that Word is not installed or is an incorrect version. ... related Office program does not solve the issue. ... I'd probably try a repair install of the whole Office suite on this PC. ...
    (microsoft.public.windowsxp.general)
  • RE: Cant add printer when found via Searching
    ... > and see the printers and double click on, it asks me to install it and works ... > incorrect or the specified printer is no longer connected to the server. ...
    (microsoft.public.win2000.general)
  • Re: If isset query_string return 404
    ... >> Incorrect. ... I tested it with Apache and IIS. ... > Just because your IIS server has it does not mean that is the default. ... > My install does not *ever* ...
    (comp.lang.php)
  • Re: New Event Log Errors!
    ... Somehow along those lines I'd also installed the Certificate Authority ... Did you apply the last Server Pack for SBS Server? ... Please install Windows Support Tools on the win2k3 sp1 problematic ... Microsoft is providing this information only as a convenience to you: ...
    (microsoft.public.windows.server.sbs)
  • unsubmit
    ... Using a development server also [Roberto ... Can't find cable Internet connec [Roberto ... You can fix that manually by 'apt-get install ... > development machine, so if the production server goes down, we can ...
    (Debian-User)