Problem Comes Up After Updating
- From: RN1 <rn5a@xxxxxxxxxxxxxx>
- Date: Sat, 29 Mar 2008 04:56:33 -0700 (PDT)
I am working on WinXP Pro (SP2). Day before yesterday, I updated my
computer by navigating to Tools--->Windows Update in IE6. The updation
was successful but strangely after that the software I use for
connecting to the Net no longer opens up.
When the software opens it shows a screen saying "Launching..." after
which I am supposed to enter my username & password but now, the
"Launching..." screen comes up for around 2 seconds after which it
disappears i.e. the next screen to enter username & password does not
show up.
I decided to uninstall the updates which were installed day before
yesterday from the Control Panel (Add/Remove Programs) but the updates
that were installed day before yesterday aren't listed in the Add/
Remove Programs applet.
Can someone please suggest me a workaround to this problem?
The software vendor couldn't resolve the problem.
.
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