Re: Windows Firewall will not turn on

You guess it right. My question was does Roddy knows how to reinstall? But I
agree with your answer too. Anyway, it will be better for Roddy if you post
some good links about Doing a Clean Reinstallation of Windows.



"Ken Blake, MVP" wrote:

On Wed, 12 Mar 2008 21:37:00 -0700, RajKohli
<RajKohli@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

When I was new here and didn't have the sufficient knowledge, sometimes I was
giving people same kind of suggestions when their computer have malware or
virus infection.

But I did like to ask that what are the chances of Roddy about
reinstallation. What about Windows XP OEM CD and did he know the procedure of
reinstallation?


I'm sorry, but I'm having trouble understanding what you're asking. If
you're asking whether Roddy knows how to reinstall, I don't know. If
he doesn't know how, he can ask for more help here.

But whether he knows how or not doesn't change the fact that that's
what he needs to do. Worst case, if he can't do it himself, he can get
a friend to help, or even pay to have a technician do it.

If that's not what you're asking, can you clarify your question(s)?




"Ken Blake, MVP" wrote:

On Wed, 12 Mar 2008 08:31:00 -0700, RajKohli
<RajKohli@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

As you are a MVP, I would like to ask you that why you give Format and
Reinstall Windows advice as the first preference.


I am not PA Bear, but I agree with him completely.

If I acquired a used computer, the first thing I would do with it
would be to reinstall the operating system cleanly. You have no idea
how the computer has been maintained, what has been installed
incorrectly, what is missing, what viruses and spyware there may be,
etc. I wouldn't want to live with somebody else's mistakes and
problems, possibility of kiddie porn, etc., and I wouldn't recommend
that anyone else do either.

That goes double in this case, since he says "It will filled wtih
trojans." Any time you have multiple malware infections, your chances
of successfully getting of all of them gets very small.



"PA Bear [MS MVP]" wrote:

Format & reinstall Windows; or...

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or other appropriate forums for expert
analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Roddy wrote:
downloaded SP2 and found that the firewall will not turn on. The area to
trun it on is greyed out. Running xp. Have now installed an old version
of
zonealarm so I at least have something. Any ideas?

By the way, this used to be a school computer. I got it a few days ago
and
installed AVG Free edition and some spyware removal tools. It will filled
wtih trojans. I could not even do updates from Microsoft until I got rid
of
them with spybot.



--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

.

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