Re: Windows Firewall will not turn on

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From this part of OP's message:

By the way, this used to be a school computer. I got it a few days ago and
installed AVG Free edition and some spyware removal tools. It will filled
wtih trojans.

The machine was not fully patched and did not have anti-virus or anti-spyware protection when he got it. There's no way I would trust this machine without a wipe & reload.
--
~PA Bear


RajKohli wrote:
As you are a MVP, I would like to ask you that why you give Format and
Reinstall Windows advice as the first preference.

Let us know!

"PA Bear [MS MVP]" wrote:

Format & reinstall Windows; or...

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or other appropriate forums for expert
analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean
bill of health.

Also see:

Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Roddy wrote:
downloaded SP2 and found that the firewall will not turn on. The area to
trun it on is greyed out. Running xp. Have now installed an old version
of
zonealarm so I at least have something. Any ideas?

By the way, this used to be a school computer. I got it a few days ago
and
installed AVG Free edition and some spyware removal tools. It will filled
wtih trojans. I could not even do updates from Microsoft until I got rid
of
them with spybot.

.



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