Re: Windows Explorer - crashes when deleting/copying files

Jan

How are you selecting / accessing the delete or copy commands? Please
describe.

How is your problem recorded in the Event Viewer logs. Can you please
post a complete copy of the Report.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

How large is your hard drive and how much free disk space? Is the drive
partitioned?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


JanR wrote:
Hi
No, it gave no error messages, but I will use the drive diagnostic
test and see what happens. This will have to be tomorrow now, but
thank you anyway.

"Bob I" wrote:

Did it give any error messages during CHKDSK? Perhaps determine the
drive manufacturer and then get the drive diagnostic from their web
site and check the drive for other problems?

JanR wrote:

Thank you for this, Bob. It's taken an hour or so to do (and I
didn't know about that checking feature, so that was very helpful),
and it is all apparently clear. The system rebooted but the first
file I tried to delete caused it to crash out again (it is only
Windows Explorer that suddenly closes, not the whole PC). Clearly
something is corrupt, but what and how I don't know. Do you have
any other suggestions? Thank you.

"Bob I" wrote:


In My computer, r-click the "C" drive and then select Properties,
Tools, Check now.

JanR wrote:


My Windows Explorer (Windows XP Pro) keeps crashing when either
deleting files (any type e.g. .doc files), or copying files. It
is erratic in that I can delete 3 files, and then on the 4th it
crashes. I have checked for viruses/spyware etc, and have
repaired Windows in case of corruption, but it is still doing it.
PC is 2 years old (Dell). Any suggestions? Thanks. Jan


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