Re: can't access system restore & no IE browser for MS downloads

Hi Allison,

1.Start the Administrative Tools utility in Control Panel.
2.Double-click Services.
3.Right-click Cryptographic Services, and then click Properties.
4.Click Automatic for Startup type, and then click Start.


If that does not help, check this KB out:
http://support.microsoft.com/kb/822798

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"Allison" <Allison@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C12D4283-F30F-4BDD-968C-0ACC29827C75@xxxxxxxxxxxxxxxx
Hi Ramesh,

I downloaded the package to CD and started installing it. But partway
through I got the following setup error:

Setup could not verify the integrity of the file Update.inf. Make sure the
cryptographic service is running on this computer.

Do you have any advice?

Thanks for your help,
Allison

"Ramesh, MS-MVP" wrote:

From another computer, download Windows XP Service Pack 2 package (complete) and burn it to CD/DVD media. You can download Windows XP Service Pack 2 from here:

http://www.microsoft.com/downloads/details.aspx?familyid=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


"Allison" <Allison@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:E615B804-6FE1-4A16-AABB-56B02DD97E6A@xxxxxxxxxxxxxxxx
I meant to uninstall IE7 but instead uninstalled SP2 in error. Then I
uninstalled IE7 with the intent of reinstalling SP2. But when I open a
browser window it is just white - no web pages are accessible.

So then I was going to do a system restore but I get the following error
message:

RSTRUI.EXE Entry Point Not Found
The procedure entry point SHRegGetValueW could not be located in SHLWAPI.dll

So now I can't do a restore or access the MS website to reinstall. Please
help me - it would be very much appreciated!!!!!

.

Relevant Pages

  • Re: Cryptographic services
    ... Microsoft MVP - Windows Shell/User ... "Shri" wrote in message ... > that cryptographic services are running on this computer. ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: cant access system restore & no IE browser for MS downloads
    ... Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] ... I meant to uninstall IE7 but instead uninstalled SP2 in error. ... The procedure entry point SHRegGetValueW could not be located in SHLWAPI.dll ...
    (microsoft.public.windowsxp.general)