Re: Cannot deletesome folders and files-heip!


<heintz.larry@xxxxxxxxx> wrote in message
news:64f52e3e-237f-481f-95e0-2a215291e22d@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Feb 22, 8:51 am, "bm" <Darr...@xxxxxxx> wrote:
I was asked by a friend to help clean up her files and folders because she
had got into a muddle. She has XP installed
When I opened Windows Explorer I found that the standard 'My documents'
had
been used but she had also introduced another folder called 'My own
documents' and because she had not a clear idea where she was saving her
documents she had used both in an indiscrimative manner
I set about transferring files to folders in 'My documents' but I was left
with three folders , My own Documents, Letters and Business which I could
not delete. Every time I tried I got the message 'Cannot delete, being
used
by another person or programme'.
I made sure that all other programmes were closed and also looked at
security settings for files but still cannot delete
Can anyone point me in the right direction please?
Blair

Blair,

Reboot widows and hit the f8 key a few times when the machine is
at the BIOS screen to get into Safe Mode. You should be able to
deleted the folders this way. If you are still unable to delete these
files in safe mode, reboot the machine and run a Anti-Virus scan on
the machine and see if it finds anything. If it finds any virus let
the AV software do what it needs to do then try to delete the folders
again.

Larry
Thanks for your help. I will try on my next visit
Blair


.

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