Re: WebDav - WebFolders - Slow on XP clients

On Feb 22, 6:48 am, v-jp...@xxxxxxxxxxxxxxxxxxxx (Jian-Ping Zhu
[MSFT]) wrote:
Hello,

Thanks for your reply.

I'm sorry but I should have noticed that the webclient service is disabled
under safe mode. Let's keep investigating on this issue. : )

Please have another test in this way. Create a new virtual directory on IIS
Server and just create some small-size documents (for example, *.txt files)
under this directory.  After that, try to access this new web folder from
XP machine and then check whether the issue still occurs.

Please do the test with a clean boot.

If the issue still exists, please capture network monitor traces on XP
machines for further investigation.

Please do as follows:

1.      Please download and install network monitor on XP machine from the
following link:

Microsoft Network Monitor 3.1http://www.microsoft.com/downloads/details.aspx?FamilyID=18b1d59d-f4d...
8d17-2f6dde7d7aac&DisplayLang=en

2.      Run Network Monitor. On the start page, please select the correct NIC to
monitor. Go to File-> New -> Capture.

3.      Press F10 to start the capture

4.      Open the webfolder on XP machine.

5.      When the delay issue occurs again, Stop the Capture (Capture -> Stop)

6.      Save the Capture, By default, the file path is: C:\Documents and
Settings\Account Name\My Documents\My Network Monitor\Captures

Please do the capture twice on two XP machines, on one the issue occurs and
on the other doesn't.

After that, please send me the result *.cap files to vjp...@xxxxxxxxxxxxx

Please also tell me the IP addresses of your two XP machines and your IIS
Server.

Regarding way to use Network Monitor, please refer to the following article:

How to use Network Monitor to capture network traffichttp://support.microsoft.com/kb/812953

Thanks for your time and I look forward to hearing from you. : )

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

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Ian,
was not sure if my last post went through. Downoload and install .Net
2.0 on the machine with the issue. I had the same exact problem and
this resolved it. Hope that helps.
.

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