RE: WebDav - WebFolders - Slow on XP clients

Hello Ian,

Thanks for your update.

To narrow down the issue, please try an advanced clean boot and follow the
below steps:

1. Remove unsigned drivers and have another test.
If the issue no longer occurs, the issue was caused by a third-party
unsigned filter or function driver.

2. Log on as a new user, or create a new user account, and then test the
new logon.

3. Turn off third-party services and have another try.

Safe mode and Safe mode with networking do not load third-party services.
Under current scenario, the problem may be caused by a third-party service
that is loading.

4. Check whether there are any different programs installed between the XP
machines on which the issue occurs and on which the issue doesn't exist. If
you find the difference, please uninstall these programs and have another
test.

5. Please also check whether there are any difference on hardware level as
well as software level between XP machines which work well and which don't.

Please also refer to KB 316434 when doing an advanced clean boot, as there
are some important notes you must pay attention to.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;316434

Please let me know after you finish the test.

Thanks. : )

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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