Re: PC crashes, blue screeen error when I try to print


"SANTANDER" <santander@xxxxxxxxxxxxxx> wrote in message news:%23zPmF4ncIHA.4880@xxxxxxxxxxxxxxxxxxxxxxx

"GHalleck" <ghalleck@xxxxxxxxxxxxxxxxxxx> wrote in message
news:%23PCWkVncIHA.4844@xxxxxxxxxxxxxxxxxxxxxxx

SANTANDER wrote:

> Small LAN. Every time I try to print docs, PC crashes, blue screeen
error:
>
> "A problem has been detected and Windows has been shut down to prevent
> damage to your computer."
> .... ....
> Technical Information:
>
> *** STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)
>
> Beginning dump of physical memory Physical memory complete. Contact > your
> administrator for further assistance...
>
> I tried print from another PC - same thing.
>
>
> After I 've restarting PC, windows show error window: "The system has
> recovered from a serious error. The log of this error has been created"
> and ask to send error report to ms.
>
> Error details -> Error signature:
> BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4:
> 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1
>
> Also info:
>
> the following files will be included in report:
>
> C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\Mini021808-02.dmp
> C:\DOCUME~1\User\LOCALS~1\Temp\WERb6fc.dir00\sysdata.xml
>
> And info from eventvwr - system error:
>
> Event Type: Error
> Event Source: System Error
> Event Category: (102)
> Event ID: 1003
> Date: 2/18/2008
> Time: 8:38:56 PM
> User: N/A
> Computer: NICK
> Description:
> Error code 0000007f, parameter1 00000000, parameter2 00000000,
> parameter3 00000000, parameter4 00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 53 79 73 74 65 6d 20 45 System E
> 0008: 72 72 6f 72 20 20 45 72 rror Er
> 0010: 72 6f 72 20 63 6f 64 65 ror code
> 0018: 20 30 30 30 30 30 30 37 0000007
> 0020: 66 20 20 50 61 72 61 6d f Param
> 0028: 65 74 65 72 73 20 30 30 eters 00
> 0030: 30 30 30 30 30 30 2c 20 000000,
> 0038: 30 30 30 30 30 30 30 30 00000000
> 0040: 2c 20 30 30 30 30 30 30 , 000000
> 0048: 30 30 2c 20 30 30 30 30 00, 0000
> 0050: 30 30 30 30 0000
>
>
> Where the problem and how to solve?
>

Good place to start trouble-shooting:

http://support.microsoft.com/?kbid=137539&sd=RMVP
-----------------

It seems, I find the possible reason:

http://support.microsoft.com/kb/935843

"Error message when you try to print after you install the GDI security
update 925902: "Stop 0x0000007F"

My PC automatically restarted after I tried to print, another PC also
restarted after this plus showed the mentioned error message after log on.
The symptoms are similar as descibed in ms article, except that I did not
got a message "UNEXPECTED_KERNEL_MODE_TRAP" It looks that problem is
caused by ugly GDI security update 925902 - but have no idea when this
"update" has been installed, just found this problem today.
Yes, micro$oft's bugware have *countless* bugs that appears almost every
day..

"Microsoft is aware of an issue that affects a limited number of printer
drivers." "The symptoms of a Stop error vary according to the system failure
options of the computer." "If you receive a similar error message when you
use another driver, install the update that is mentioned in this article. If
we confirm that If you receive a similar error message when you use another
driver, install the update that is mentioned in this article. If we confirm
that other printer drivers are affected by this problem, we will update this
article, we will update this article." I use another printer - so problem
affects the other printer drivers also.

Does the sporadic restarting can cause harddisk corruption?
-------------------

Still not sure about this problem, i tried print other documents - all is normal. PC restarts only when print this specific Word document - so it contain some bug.


.

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