Re: Getting a Blue Screen with lots of code..then computer restart



"Gerry" wrote:

Duane

You have told me you have an HP Pavillion laptop. What is the exact
model?

HP Pavilliion zv5260us



The pictures are very helpful. They are suggesting two problematic
drivers not one.

The 0x8E Stop Error report names the driver as nv4_mini.sys, which your
video driver. You will need to visit the HP site to see if you can
update the driver. This is why we need to know your laptop model number.

I actually manually updated every driver that was in my Device manager last
night. I am visiting the HP site now to see if I can update the driver. It
does not give me the option to download JUST the video driver...there is a
NVIDIA Graphics Driver package from 3-2005 Version 7.2.3.0 B (26.87M) --
would that be the one to download?

The 0xD1 Stop Error report names ipnat.sys. This is a Microsoft file -IP
Network Address Translator. Can you please obtain the file version
detail using Windows Explorer.

You will most likely need to go to Start, Control Panel, Folder Options,
View, Advanced Settings and verify that the box before "Show hidden
files and folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second item. You
should also make certain that the box before "Hide extensions for known
file types" is not checked. Next in Windows Explorer make sure View,
Details is selected and then select View, Choose Details and check
before Name, Type, Total Size, and Free Space.

I Could not find the "free space" check-box but I have a 80 G HD with 20G
free space -- does that help?!

Locate the file ipnat.sys in C:\windows\system32\drivers, right click
on the file and select Properties, Version tab.

5.1.2600.2524 - IP Network Address Translator
File Version: 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)

I would also like to check how your operating system is described.
Please right click on your My Computer icon on your Desktop and select
Properties, General tab. What does it say your system is?

Microsoft Windows XP
Professional
Version 2003
Service Pack 2

Computer:
AMD Athlon 64 Processor
3200+
1.60 GHz, 1.25 of RAM
Physical Address Extension

80 G HD with 20G free space


Again, you are awesome for this help. I actually found a couple of Hidden
Devices in my Device Manager that were non plug and play Drivers with errors
(or not working designations on them). I went to update them and instead of
updating them they dissapeared!!! Anyway, the computer has been good so far
today...but I'm all ears to your suggestions.

Thanks!
Duane


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Duane wrote:
Gerry, first off...thanks so much for your help. I was able to take a
picture of the blue screens and they are posted at
www.cottagegrove.net/error_dump.jpg and
www.cottagegrove.net/error_dump2.jpg Hope they can help!

To answer some of your questions:
The failures are occuring sparadically...usually after an hour or two
of operation with different programs (I have not narrowed down any
specific scenerio or program that causes it to blue screen).

Not into gaming on the nvidia driver...it was the driver on the HP
Pavillion. Not sure how to update it, but I'll try!

I'll do the best on the error logs:
Application has a number of red Xs -- Here is the latest:
The description for Event ID ( 10000 ) in Source (
RIMDeviceFileAccess ) cannot be found. The local computer may not
have the necessary registry information or message DLL files to
display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support
for details. The following information is part of the event:
[MainComThread] Event Error. Result: 1. THESE SEEM TO BE REPEATED!!

System Error Log:
The Dptitatuww service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Also in System Error Log: WARNING
An error was detected on device \Device\CdRom0 during a paging
operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
0000: 03 00 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 10 00 00 c0 -......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 b0 0c 00 00 00 00 00 .°......
0028: 1e 10 00 00 00 00 00 00 ........
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 c4 02 00 00 00 @..Ä....
0040: 00 20 0a 12 48 02 00 40 . ..H..@
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 10 7e d3 89 .....~Ó‰
0058: 00 00 00 00 08 a0 bb 89 ..... »‰
0060: 02 00 00 00 96 01 00 00 ....–...
0068: 28 00 00 00 01 96 00 00 (....–..
0070: 02 00 00 00 00 00 00 00 ........
0078: 70 00 05 00 00 00 00 0e p.......
0080: 00 00 00 00 64 00 00 00 ....d...
0088: 00 00 00 00 00 00 00 00 ........


I sure hope you can make sense of this stuff. It is GREATLY
appreciated!

Regards,
Duane









kmw_kbd.sys --- not sure about that. I am using a Kensington mouse.

I do use Quickbooks -- any ideas? I do do the updates on the web for
Quickbooks 2005 Pro

acfpdf.txt -- ????

Adobe Acrobat Elements -- I have Adobe Acrobat Professional 6.0
(version
6.06 1/8/2007 - I checked for updates and nothing seemed to happen or
prompt me for an update. I did run the Detect and Repair Tool on it.

My HP hardware is an AMD Athlon 64 Processor 3200 1.99 GHz 1.25 G of
ram -- Physical Address Extension (does that help?)

Also an HP Photosmart printer...but the blue screen does not happen
when I am using it.

I'm not using Linux / Samba





"Gerry" wrote:

Duane

At what point are these failures occuring. Is it during the boot
process or is it later?

nvugart.exe
Is this nvidia driver? What version? Check for update perhaps? Are
you into gaming?

kmw_kbd.sys
Relates to your mouse and not a promising lead.

acfpdf.txt
Are you using Quick Books?

acpdf207.dll
Not a promising lead.

ad2kuigp.dll
Adobe Acrobat Elements. What version? Can it be updated?

hpaiounifax.dll
What particular HP hardware are you using?

ps5ui.dll AND psscript5.dll
Are you using Linux / Samba?

Check the System log of Event Viewer for Error Reports.

Please post copies of all Error and Warning Reports appearing in the
System log in Event Viewer for the last boot. No Information Reports
or Duplicates please. Indicate which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and close
Event Viewer.Now start your message (email) and do a paste into the
body of the message. Make sure this is the first paste after exiting
from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Duane wrote:
No yellow question marks in the Device Manager.

Unsigned drivers are:
nvugart.exe
kmw_kbd.sys
kmw_lib.sys
kmw_sys.sys
kmw_usb.sys
acfpdf.txt
acpdf207.dll
acpdfui207.dll
ad2kgelp.ini
ad2kregp.dll
ad2kuigp.dll
adpdf6.ppd
hpaiounifax.dll
hpfax.ini
hpfax_print.gpd
ps5ui.dll
psscript5.dll

GARY - Any help is appreciated!! Regards,
Duane

"Gerry" wrote:

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms795930.aspx
Most users including myself do not know how to carry out a stack
trace so you need to try other more hit and miss methods.

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The system attempted to access pageable memory using a kernel
process IRQL that was too high. The most typical cause is a bad
device driver (one that uses improper addresses). It can also be
caused by caused by faulty or mismatched RAM, or a damaged
pagefile.
Source: http://aumha.org/a/stop.htm

Are there any yellow question marks in Device Manager? Right click
on the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not
checked.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Duane wrote:
Hello out there. RI'm running a Pavillion Laptop AMD Athlon
Processor
1.25G ram.

Lately, the computer gets this blue screen with lots of "code" on
it. It lasts for one second (so I cannot read it), then it shuts
down (actually restarts on itself).

I've managed to get this info from the Error Report which I did
allow to send to Microsoft.

-----
BCCode : 100000d1 BCP1 : 00000000 BCP2 : 00000002
BCP3 : 00000001 BCP4 : F4B523D8 OSVer : 5_1_2600 SP : 2_0
Product : 256_1

Error Report Contents:
C:\DOCUME~1\Duane\LOCALS~1\Temp\WERb27f.dir00\Mini020908-02.dmp
C:\DOCUME~1\Duane\LOCALS~1\Temp\WERb27f.dir00\sysdata.xml

------

Any help on what the heck this is or how to fix it is greatly
appreciated. It is happening about every two hours.

Sincerely,
Duane



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