Re: SVCHost keeps crashing
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Fri, 8 Feb 2008 10:14:16 -0500
You have the equivalent of a new computer:
Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html
Did you take care of EVERYTHING on the above webpage before otherwise connecting the machine to the internet (e.g., to browse, check email, chat, download other stuff)?
Have you done what http://support.microsoft.com/kb/943144 recommends?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Andrew Faust wrote:
Thanks for the reply. I have a high degree of confidence that this isn't a
virus or spyware related issue. My belief at this point is that it's a
driver issue. Unfortunately, the instance of svchost (netsvcs) hosts about
20 different processes so it's difficult to figure out which one it is.
I contacted MS tech support, but they weren't very helpful. I spent hours on
the phone with the front line tech support people having them painstakingly
try everything I've already tried. I didn't have the energy to continue this
process for the additional hours it would take to get passed to the higher
level of tech support.
At this point I'm going to ensure I have all my important stuff backed up.
I'll then start splitting out services to separate svchost processes one at
a time until I find the offendng one. Hopefully that will give me the info I
need to find out what's wrong.
You have the equivalent of a new computer:
Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html
Security FAQ & Checklist
http://www.dslreports.com/faq/8463
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Andrew Faust wrote:I reformatted and installed fresh. I have automatic updates turned on for
critical items and then use Windows Update Website for optional updates.
Currently Windows Update says there are 0 High, 0 Software and 0 Hardware
updates available to me, so my system is up to date.
Did you do a Repair Install or a format & reinstall?
Is Automatic Updates enabled and is the machine now fully patched at
Windows Update?...
Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Andrew Faust wrote:I recently did a reinstall of Windows XP Pro and ever since svchost
crashes
about 4 times a day. Specifically, it's the netsvcs instance of svchost.
After the process terminates, I lose all the functionality provided by
those
services such as audio mixers, themes, network browsing, etc. However, I
can
restart all the services manually to get functionality again (or
reboot).
I've tried everything I can think of. I've run Microsoft's Memory
Diagnostic
to ensure my RAM was good. I've installed all the latest windows
updates.
I've virus and spyware scanned my system.
I never had any of these crashes on my previous install of windows.
At this point the only idea I have left is to modify my registry to make
all
the services run under separate instances of svchost to narrow down the
specific service that's crashing. However, I've heard that this causes
all
sorts of other problems so didn't want to pursue this option just yet.
Any ideas?
Thanks,
Andrew Faust
.
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