Re: Installation Wizard
- From: Ed Wood <EdWood@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 31 Jan 2008 18:29:00 -0800
Brian,
Good advice, but I could find nothing in these white papers that was helpful
to me. It is not an unknown device. Device Manager picks it up as a system
device/PCI device. Under "properties" it identifies the device as: PCI bus 0,
device 27, function 0.
Under "Device Status" XP reports: Windows cannot load the device driver for
this hardware. The driver may be corrupted or missing. (Code 39)
The White Paper on the explanation of Error Codes for Error Code 39 states:
Recommended resolution
Reasons for this error include a driver that is not present; a binary file
that is corrupted; a file I/O problem, or a driver that references an entry
point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall
or upgrade the driver.
The driver has been uninstalled, and a scan for new hardware has been done.
The wizard cannot find any driver, and I have no idea what PCI device it is
searching for. I have tried to reinstall the Video card drivers and the Sound
card drivers when Wizard asks for them, but still get the message "driver not
found" and the wizard installation fails.
Don't know what to try next.
Thanks for your response.
Ed
"Brian A." wrote:
"Ed Wood" <EdWood@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message.
news:1A228296-47B4-441F-861C-DE2A30354709@xxxxxxxxxxxxxxxx
I have a problem with the installation wizard of XP Pro. I have a Gigabyte S
Series GA-945PL-S3 Core 2 Duo Processor motherboard running an Intell
2l5mhtz chip with 2gb ram. I also have 2 (two) 250gb hard drives.
I have an Nvidia Gforce 7300 GT PCI-express video card, a Creative Labs 512
PCI-express, and a Belkin PCI-express 3-port firewire card. I do not have any
standard PCI cards installed in this machine. Both the Video Card and the
Sound Card manufacturers drivers are installed. There were no supplied
drivers with the firewire card.
Whenever I reboot my system, the PCI install wizard pops up wanting to
install a new PCI device. Since all of the currently PCI-express devices are
working properly, there is nothing to install.
How can I disable this attempt to install a non-existent PCI device? I have
checked the check-box on the Install Wizard that tells XP not to remind me
again. Also, if I delete the PCI device with the yellow exclamation point
under device manager, it trys to reinstall the PCI device on next boot.
Does anyone have any suggestions? Thanks for any help that is forthcoming.
Ed
How to troubleshoot unknown devices that are listed in Device Manager in Windows XP
http://support.microsoft.com/kb/314464/en-us
Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/kb/310126/
Explanation of error codes generated by Device Manager in Microsoft Windows XP
Professional
(Also applies to XP Pro x64 and XP Home)
http://support.microsoft.com/kb/310123/EN-US/
How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
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