Re: When to install Kaspersky anti virus?

1. After making certain you have a copy of your Product Key, uninstall all Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or KAV7** (both include a firewall)

5. Manually update your new anti-virus application then run a full system scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall the Norton application before the free-trial period expires! Should you decide to reinstall the Norton application, I recommend not installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dual Trace wrote:
I had these very weird experiences with Norton: at some point in time my
video files became choppy (not fluent). Everything else seemed to be fine.
After months of frustration spent with the video card guys on the phone one
of them told me to uninstall Norton and then play a video file. It played
just fine.

By the way video card was GeForce 5200xx.

Sometime after that, I installed Office 2003. Videos became choppy again.
Uninstalled Office, still choppy. Disabled Norton: still choppy. Uninstalled
Norton: videos OK. Installed Office: videos OK. Installed Norton again:
videos OK.

I kept this in mind and later when I installed a new Cannon printer I
initially only disabled Norton. After printer installation, videos were
choppy again. So I uninstalled both Norton and printer, re-installed
printer, re-installed Norton and videos were fine again.

Now I am planning to install Kaspersky 7 on a new Windows XP machine. Based
on past experience with Norton, I wonder whether I should first install
basically everything else and then install Kaspersky? Or maybe Kaspersky is
known to be better at handling these kind of issues?

Thank you,
Dual Trace

.

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