Re: System freezes

Joe

How much RAM memory? Start, Control Panel, System, General tab.

Please name the 6 processes using the largest amounts

Start, Control Panel, System, System Restore

Start, Control Panel, System, Advanced, Performance Settings, Advanced
for pagefile information.

I suggest you remedy the lack of anti-spyware programmes immediately.

Download and install Windows Defender:
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Download, install and scan using Spybot S & D:
http://www.safer-networking.org/en/spybotsd/index.html

Both are freeware. Further reading:
http://www.elephantboycomputers.com/page2.html#Removing_Malware



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
JoeT4449 wrote:
RAM:

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the
boxes before Peak Memory Usage and Virtual Memory size. What are the
figures
for the 6 processes using the largest amounts?
Mem Pk Mem
120K 121K
10K 10K
31K 43K
7K 49K
1K 51K
14K 35K


Your files are badly fragmented.
I defragged yesterday.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files.
Done.


Also select Start, All Programs, accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the latest
System
Restore point.
Done.

It is likely that an allocation of 12% has been made to System Restore
on your C partition which is over generous. I would reduce it to 700
mb. Right click your My Computer icon on the Desktop and select System
Restore. Place the cursor on your C drive select Settings but this
time find the slider and drag it to the left until it reads 700 mb and
exit. When you get to the Settings screen click on Apply and OK and
exit.
I don't have a My Computer icon on my desktop. When I access My
Computer through the Start menu, all I have is a description of files
but no menu and nothing about System Restore or Settings. Is there
another way to access this?


What are your pagefile settings?
Where do I find this?

What are your anti-virus and anti-spyware arrangements? Using Norton
Antivirus and no anti-spyware.


"Gerry" wrote:

Joe

You have overlooked giving details of the installed RAM.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the
boxes before Peak Memory Usage and Virtual Memory size. What are the
figures for the 6 processes using the largest amounts?

Your files are badly fragmented.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point.

It is likely that an allocation of 12% has been made to System
Restore on your C partition which is over generous. I would reduce
it to 700 mb. Right click your My Computer icon on the Desktop and
select System Restore. Place the cursor on your C drive select
Settings but this time find the slider and drag it to the left until
it reads 700 mb and exit. When you get to the Settings screen click
on Apply and OK and exit.

What are your pagefile settings?

What are your anti-virus and anti-spyware arrangements?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

JoeT4449 wrote:
I've collected the following requested info:
Defrag is currently running.

Thanks,

joe

Commit Charge
Tot: 599880
Limit: 2521276
Peak: 1045592

Vol C.txt:
Volume (C:)
Volume size = 74.53 GB
Cluster size = 4 KB
Used space = 24.02 GB
Free space = 50.51 GB
Percent free space = 67 %

Volume fragmentation
Total fragmentation = 22 %
File fragmentation = 44 %
Free space fragmentation = 1 %

File fragmentation
Total files = 103,617
Average file size = 398 KB
Total fragmented files = 13,362
Total excess fragments = 133,198
Average fragments per file = 2.28

Pagefile fragmentation
Pagefile size = 1.50 GB
Total fragments = 5

Folder fragmentation
Total folders = 7,556
Fragmented folders = 245
Excess folder fragments = 906

Master File Table (MFT) fragmentation
Total MFT size = 179 MB
MFT record count = 112,427
Percent MFT in use = 61 %
Total MFT fragments = 55

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
2,037 486 MB \OE Mail Backup\Sent Items.dbx
1,330 88 MB \Documents and Settings\Joe\Local
Settings\Temp\Adobe Reader 8\Data1.cab
966 60 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1169\A0088292.sg
964 60 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1169\A0086301.sg
961 60 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1168\A0085384.sg
958 60 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1167\A0085266.sg
950 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1163\A0085116.sg
948 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1161\A0084968.sg
948 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1161\A0084013.sg
943 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1160\A0083986.sg
942 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1153\A0083832.sg
941 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1140\A0083426.sg
940 59 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1137\A0083319.sg
929 58 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1136\A0083282.sg
925 58 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1133\A0083059.sg
925 58 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1135\A0083217.sg
922 58 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1132\A0082988.sg
909 57 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1129\A0082884.sg
909 57 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1128\A0082821.sg
906 57 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1128\A0082768.sg
905 57 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1127\A0082722.sg
882 55 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1126\A0082630.sg
880 55 MB \Documents and Settings\Joe\My
Documents\XSitePro
Backups\XSiteBackup_2007-Nov-23_1242\SiteGenerator.sg 880
55 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1123\A0082487.sg
878 55 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1114\A0082098.sg
877 55 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1113\A0081126.sg
875 55 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1110\A0080985.sg
868 54 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1109\A0080930.sg
866 54 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1108\A0080862.sg
863 54 MB \System Volume
Information\_restore{764F7DF3-BA2D-4E8C-9010-BC842DC5B8E2}\RP1107\A0080766.sg

Event Viewer msg:
No error messages w/in the past month noted
This warning msg appeared but was well before system reboots:
Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 1/17/2008
Time: 1:45:35 AM
User: NT AUTHORITY\SYSTEM
Computer: PERSONAL-LFOV0V
Description:
Windows saved user PERSONAL-LFOV0V\Joe registry while an application
or service was still using the registry during log off. The memory
used by the user's registry has not been freed. The registry will be
unloaded when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.






"Gerry" wrote:

Joe

How much RAM

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the Limit
and the Peak?

Open Disk Defragmenter and click on Analyse. Select View Report
and click on Save As and Save. Now find VolumeC.txt in your My
Documents Folder and post a copy. Do this before running Disk
Defragmenter as it is more informative.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot.
No Information Reports or Duplicates please. Indicate which also
appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

JoeT4449 wrote:
I've been running XP for several years with few problems. Late
last week the system has started to freeze, usually when the
system was unattended several hours after work. Lately, it has
now started to freeze (did it twice today) in the middle of
working where there is no response from the keyboard or mouse.

I have the power saving set where the hard disk drive never shuts
down.

I have not added any new software last week (that I'm aware of)
nor downloaded any new programs.

Thanks.
Joe


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