RE: Task manager disabled, among other things

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



"Smedlynf" wrote:

I have recently removed a hostile program from my computer that disabled
several functions. Among them are my task manager, access to a control panel
and the ability to right click on certain icons to access their properties.

The error messages I receive are one of two:
1. This function has been disabled by your administrator (this is new and I
am the sole owner)
2. You do not have access to this operation.

Can someone please tell me how to take back my computer. I know there are
several operations running when I turn it on that I cannot stop or control.
I am unable to install virus software, everything else installs fine. I
cannot restore my desktop either.

Thanks


As we don't know this hostile program is, your machine looks badly infected
and need a thorough cleaning procedure.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Download to your Desktop FixPolicies.exe:
http://downloads.malwareremoval.com/BillCastner%5CFixPolicies.exe
Courtesy of Bill Castner -Operation has been cancelled restrictions in
effect..
http://aumha.net/viewtopic.php?t=30889&highlight=&sid=d393f57a6d1797e7b9320db33e88a911

HTH.
nass
----
http://www.nasstec.co.uk
.

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