Re: No mouse or keyboard control in Windows
- From: "Pegasus \(MVP\)" <I.can@xxxxxxxxxx>
- Date: Thu, 3 Jan 2008 18:48:50 +0100
"Cluelessone" <Cluelessone@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E804D364-D60F-4F5F-9439-18C47F79E880@xxxxxxxxxxxxxxxx
As a suggested fix to another problem I was advised to delete all USB
ports
to refresh them. After 2 ports I lost my mouse and keyboard, so rebooted.
I
got the following messages:
"Found USB controller (x2)Found PS/2 USB mouse"
"Found new hardware wizard-Windows will search for updated software by
looking on your computer, on a CD or on windows update website....Can I
connect to windows update to search for new software?....
.Yes this time only
.Yes and every time I connect a device
.No
Click next to continue...."
And of course I can't click on anything because my keyboard and mouse
arn't
working.
I can get into BIOS, but starting in Safe Mode is no good, because the
first
command is "To begin click your username"
Any help to get me up and running appreciated
How on earth do I get control back?!
If you have a serial or a PS/2 port, borrow a serial or a PS/2 mouse.
If you haven't then you probably have to go through a manual
System Restore process - see here: http://support.microsoft.com/kb/307545.
This is not a trivial process - ask an experienced friend to assist
you if you're outside your comfort zone.
.
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