Re: setup.exe not working


"Jeremy Schubert" <jscc-nospam@xxxxxxxxxxx> wrote in message
news:4DEE50FD-15A3-413B-8E33-E9F65C02E158@xxxxxxxxxxxxxxxx
We're running XP sp2 with Windows Live One Care.
We've lost the ability to install programs. When we run the setup.exe, we
get an hour glass for ten seconds but then nothing else happens. However,
when we log off, we get a message that the program called 'sample' is not
responding. As soon as we click on End Task to the program called
'sample', the program starts to install (but of course the laptop is
logging off, so that's no good). This happens in all accounts on the
computer and all accounts are in the administrator group. I can't find
anything in the task manager about 'sample'. Is the best thing to do to
search the hard drive for sample.exe?
Thanks, Jeremy
I would certainly try to find such a program. In addition, the name
"setup.exe" is generic. This
particular version of setup.exe is evidently intended to install a program
called "sample". Other
versions of "setup.exe" might install Photoshop, for example.

Jim


.

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