Re: Activation Problem
- From: Bill Fellers <BillFellers@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 31 Dec 2007 14:08:00 -0800
Thank you all for responding, but it seems that I wasn't clear in my first
post. I have my COA and Product Key, what is missing is the "installation
ID"--this is displayed in the Activation Window and is required for MS
telephone activation.
--
Bill
"Ken Blake, MVP" wrote:
On Mon, 31 Dec 2007 14:36:18 -0600, student <guest@xxxxxxxxxx> wrote:.
On 2007-12-31, Ken Blake, MVP <kblake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
On Mon, 31 Dec 2007 05:21:01 -0800, Bill Fellers
<BillFellers@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hi:
After doing a fresh install with a Windows XP Pro SP2 OEM CD, I activated
via the internet and all was good.
So you had the Product to do it then.
I then installed some video drivers and
restarted. Upon restart, I was prompted to activate again before I could log
in. I couldn't activate over the internet this time, so I tried telephone
activation. The problem is that there is no installation ID--the number that
telephone support asks for.
What happened to the Product key you had before, the one you
successfully used to activate over the internet?
It is a m$ problem in their asking for an "installation-ID" instead of asking
for the "installation-ID" OR product-key.
Could be. However if it is, it's likely the individual on the phone,
not Microsoft in general.
There people who don't equate the
product-key can be used "instead of" the "installation-ID"; the same fact hold
true for the m$ "support" email where the "installation-ID" is required & no
mention of being able to use the product-key that came with the CD.
I never saw my "installation-ID" for winxp or the ms ultimate office 2007;
where is it located or be found????? or did m$ just used different semantics
for the product-key in order to confuse people so as not to provide "support".
I've reinstalled, deleting and recreating
partitions beforehand, and I still have the same problem. Please, someone,
help! Thank you in advance!
--
Ken Blake, Microsoft MVP Windows - Shell/User
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