Re: Install Problems
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Mon, 31 Dec 2007 07:53:34 -0800
white fox wrote:
Hello
I use XP SP2. I use music editing softwware, Cool Edit & Magix Audio Lab. I had a problem with these programs in that they became unstable & disappered from my start menu.
Now when i reinstall i get an error message just at the end of self extraction.
Message is - You do not have access to make system configuration modifications.Please rerun installation from an administrators account.
The installation stops.
I am the only user on my PC.
It is unlikely that this is a permissions (Administrator) problem. Programs do not normally become unstable and disappear all by themselves. Something else is going on with your computer and you need to find out what that is and address it before you can continue. Unfortunately, you've told us nothing about the machine or its recent history so we can't give you focused help.
Please go to these links to see what details you need to include in your next post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
In the meantime:
The First Question Of Troubleshooting: what changed between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigComputerStore/GeekSquad). Have all your data backed up before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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