Re: explorer.exe freezes

Very cool. I think the thing to do here is replace my card for starters. I
may also replace my laptop while I'm at it and grab a new desktop.
Decisions, decisions.

Thanks much for your help.

"Gerry" wrote:

My experience is based a wired broadband internet connection. In this
situation a USB connection from router to computer is the slowest of
three options, the other two being ethernet and wireless. Of course
early versions of USB were much slower than USB 2. I was told the other
day that USB 3 will be much quicker.

Do you have USB 2 ports on your computer or are they an earlier version?
Note also that cabling for USB 2 is different to that for USB 1. If you
use older cabling you do not get the higher speeds of USB 2.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

xrbbaker wrote:
Hey Gerry,

I've had this card for about 3 years, before the USB connection
version was invented. I think they modified the VZ Access Manger
software to work with the USB type card. You remind me that I spoke
to the Verizon tech support folks a few months ago and they told me
that as my card was quite old it might make sense to replace it with
something more current. I was actually thinking about replacing my
pcmcia air-card for the USB version, but do you think it would be
slower coming over the USB port?

thx

"Gerry" wrote:

Isn't VZ Access Manager for use with a USB connection?
http://cc.msnscache.com/cache.aspx?q=72463023622626&mkt=en-US&lang=en-US&w=8d9ab37f&FORM=CVRE3

http://www.evdoinfo.com/content/view/2114/40/

http://estore.vzwshop.com/search/devices/novatel_v620.html#

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
xrbbaker wrote:
I live back on a bumpkin road with no access to cable or DSL. Hence
my only option is to go wireless broadband. This machine is
actually a laptop with a pc/mcia wireless broadband card for
Internet access. I would LOVE to have a direct connection but
unless I pay them to run a fractional T1 line to my house (which I
am looking in to) wireless is my only option.

Thanks

"Gerry" wrote:


Why do you need VZ Access Manager for IE and Outlook? This I
believe to be a USB connection device, which is the poorest /
slowest way to connect to the internet. An ethernet or wireless
connection is to be be preferred. Can't you split your set up so
that you have a more conventional connection for your computer and
use the VZ Access Manager for your blueberry??.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


xrbbaker wrote:
First I created a restore point... I ran the HD Tune scan and all
was well. Below is additional info. I ran CCleaner. I made
Nass's recommended IE changes. I noticed this evening that I
think it is simply the VZ Access Manager itself that is the
problem. I had booted the machine. When I floatedd the cursor
over the Explorer toolbar it popped up the appropriate text by
the mouse pointer like Volume, etc. I then launched the VA
Access Manager. Bam. Toolbar frozen. Both IE and Outlook of
course depend on VZ Access Manager as it is their TCP/IP
broadband connection and they are the two products that "freeze"
the most. I'm wondering if it is really them, or the fact that
they are waiting on VA which is frozen.

Anyway, I've spend some time this evening making your recommended
changes. Now I'll see if any of them make any difference.

Thanks,

Russ

HD Tune: IC25N030ATMR04-0 Information

Firmware version : MOAOAD0A
Serial number : MRG2A9K2K1JU4J
Capacity : 27.9 GB (~30.0 GB)
Buffer size : 1740 KB
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter :
Label :
Capacity : 31 MB
Usage : 0.00%
Type : unknown (DEh)
Bootable : No

Partition : 2
Drive letter : C:\
Label :
Capacity : 28576 MB
Usage : 59.17%
Type : NTFS
Bootable : Yes

HD Tune: IC25N030ATMR04-0 Health

ID Current Worst ThresholdData
Status (01) Raw Read Error Rate 100 100 62
0 Ok (02) Throughput Performance 104 104 40
5927 Ok (03) Spin Up Time 158 158 33
1
Ok (04) Start/Stop Count 100 100 0
1558 Ok (05) Reallocated Sector Count 100 100 5
0
Ok (07) Seek Error Rate 100 100 67 0
Ok (08) Seek Time Performance 114 114 40 39
Ok (09) Power On Hours Count 75 75 0
11279 Ok (0A) Spin Retry Count 100 100 60
0
Ok (0C) Power Cycle Count 100 100 0
1332 Ok (BF) G-sense Error Rate 100 100 0
0
Ok (C0) Power Off Retract Count 100 100 0 73
Ok (C1) Load Cycle Count 90 90 0
100629 Ok (C2) Temperature 105 105 0
196660 Ok (C4) Reallocated Event Count 100 100 0
0
Ok (C5) Current Pending Sector 100 100 0 0
Ok (C6) Offline Uncorrectable 100 100 0 0
Ok (C7) Ultra DMA CRC Error Count 200 200 0 0
Ok

Power On Time : 11279
Health Status : Ok


"nass" wrote:



"xrbbaker" wrote:

Running XP Pro
all patches, fixes applied
IE7
Outlook 2003-HTTPS connection to remote Exchange server
McAfee-frequently scanned
Stopzilla-frequently scanned
desktop set up as Internet Connection Sharing hub
Verizon wireless broadband card for Internet access

My machine freezes up in various ways when I first start an
application. I'll try to start Outlook and it will kick off and
then lock up. At other times Outlook will be working fine, I'll
be keying in a new email, and then I click Send, and it locks
up. At other times IE7 locks up upon launch. This morning for
example I rebooted and after the machine started its porcesses I
kicked off IE7 and it locked up. I then altcntldelete and
select Shutdown. Usually I get a message that explorer.exe is
hanging do I want to END it. I select yes. Shutdown partially
works and then typically just hangs during the shut down
process and I have to hit the power button. I had to repeat
this 3 times before IE7 finally worked. For the most part once
IE is working and Outlook is working everything is fine and I
can go for days as long as I never shut it down.

I downloaded procexp and have it kick off auto during start up
so that when everything freezes I can still watch what goes on.
I really think what is happening is that explorer.exe is the
problem. That is because whether Outlook locks or IE7 locks,
when I try to break out it says the explorer.exe is not
responding. Since both of these apps use the internet
connection it also may be that it doesn't talk properly with
tcp/ip or my wireless card at times. Of course it's possible
that the hangs for each application are caused by totally
unrelated things.

In the event viewer I'll get things like this:

APPLICATION
Faulting application iexplore.exe, version 7.0.6000.16574,
faulting module sziebho.dll, version 5.0.5.5, fault address
0x00007fb9.

Hanging application iexplore.exe, version 7.0.6000.16574, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

SYSTEM
The DNS proxy agent was unable to read the local list of
name-resolution servers from the registry. The data is the error
code.

The Network Address Translator (NAT) was unable to request an
operation of the kernel-mode translation module. This may
indicate misconfiguration, insufficient resources, or an
internal error. The data is the error code.

The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not
register with DCOM within the required timeout.

In summary I tend to waste 30 minutes every time I start the
machine due to this nonsense and then it generally behaves. I'd
really like to get that 30 minutes back. Any ideas on where to
start are greatly appreciated.

Thanks,

Russ


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and
delete cookies by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing
Option: [&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck
this box. Then click on Programs Tab and click Manage Add-Ons and
Disable all non Verified Add-Ons (You should Renable them later
one-by-one and see the culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Open a run command and
type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot the machine and see if the error will be lgged after a
while.


Faulting application , version 0.0.0.0, faulting module unknown,
version
0.0.0.0, fault address 0x00000000.

This can indicate a memory is Bad so check your RAM sticks by
downloading this tool to check it with:
.