Re: explorer.exe freezes

Tech-Archive recommends: Speed Up your PC by fixing your registry

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.

Have you tried using cCleaner to clean up your disk?

An alternative is cCleaner (freeware) which does a more thorough job
than Disk CleanUp.
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



xrbbaker wrote:
Hello,

I've been using it just fine for a few hours this evening (after few
reboots.)

Commit Charge:
TOTAL = 608448
LIMIT = 2729160
PEAK = 8288766


IMAGE NAME PEAKMEM VIRTMEM
iexplorer.exe 90,700 87,028
outlook.exe 84,628 60,960
mcshield.exe 71,256 32,836
explorer.exe 42,996 25,848
svchost.exe 32,924 20,504
vzaccess manager.exe 6,304 5,024


I have McAfee, Stopzilla, and Google toolbar. I have window popups
turned OFF on Stopzilla. McAfee firewall is on. MS firewall is off.
McAfee Email protection is on.

I have not tried the clean boot state. I'll try it. I don't have
site advisor or gmail. Wow. I didn't even know about the add ons.
I'm going to knock out anything I don't think I need.

thx!


"Gerry" wrote:

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the
boxes before Peak Memory Usage and Virtual Memory size. What are the
figures for the 4 processes using the largest amounts?

What are your anti-virus and anti-spyware arrangements other than
McAfee?

Have you tried this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

Are you using Site Advisor and / or Gmail?

Try experimenting with Tools, Manage Add-Ons, Enable or disable
Add-ons periodically disable one to see if that one is causing the
problem,

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


xrbbaker wrote:
Running XP Pro
all patches, fixes applied
IE7
Outlook 2003-HTTPS connection to remote Exchange server
McAfee-frequently scanned
Stopzilla-frequently scanned
desktop set up as Internet Connection Sharing hub
Verizon wireless broadband card for Internet access

My machine freezes up in various ways when I first start an
application. I'll try to start Outlook and it will kick off and then
lock up. At other times Outlook will be working fine, I'll be
keying in a new email, and then I click Send, and it locks up. At
other times IE7 locks up upon launch. This morning for example I
rebooted and after the machine started its porcesses I kicked off
IE7 and it locked up. I then altcntldelete and select Shutdown.
Usually I get a message that explorer.exe is hanging do I want to
END it. I select yes. Shutdown partially works and then typically
just hangs during the shut down process and I have to hit the power
button. I had to repeat this 3 times before IE7 finally worked.
For the most part once IE is working and Outlook is working
everything is fine and I can go for days as long as I never shut it
down.

I downloaded procexp and have it kick off auto during start up so
that when everything freezes I can still watch what goes on. I
really think what is happening is that explorer.exe is the problem.
That is because whether Outlook locks or IE7 locks, when I try to
break out it says the explorer.exe is not responding. Since both of
these apps use the internet connection it also may be that it
doesn't talk properly with tcp/ip or my wireless card at times. Of
course it's possible that the hangs for each application are caused
by totally unrelated things.

In the event viewer I'll get things like this:

APPLICATION
Faulting application iexplore.exe, version 7.0.6000.16574, faulting
module sziebho.dll, version 5.0.5.5, fault address 0x00007fb9.

Hanging application iexplore.exe, version 7.0.6000.16574, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

SYSTEM
The DNS proxy agent was unable to read the local list of
name-resolution servers from the registry. The data is the error
code.

The Network Address Translator (NAT) was unable to request an
operation of the kernel-mode translation module. This may indicate
misconfiguration, insufficient resources, or an internal error. The
data is the error code.

The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register
with DCOM within the required timeout.

In summary I tend to waste 30 minutes every time I start the machine
due to this nonsense and then it generally behaves. I'd really like
to get that 30 minutes back. Any ideas on where to start are
greatly appreciated.

Thanks,

Russ


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