redirected from an MSN link

Tech-Archive recommends: Fix windows errors by optimizing your registry

Thanks for your help in advance.
I understand that one should post one problem at a time but this all started
at the very same time.
Everything was working fine until this incident.
Yesterday morning my gf was surfing around. She says she clicked on a link
on a MSN page. A box came up and said “you are being redirected”. Our
antivirus then popped up listing a couple files it had deleted and noted a
couple of files that were infected but could not be deleted. The computer
has not been able to connect and browse the internet since. There are also a
couple other funky things going on with the machine since that incident.
WinXP Pro, IE7, nFORCE4M-A motherboard, 1 gig ram, 1.2 ghz duron, computer
associate’s antivirus, on a small home network. other machines on the home
network work fine and browse with no problem.

As mentioned, the machine will not connect to the internet. Also, system
restore is non functioning. I can change display and toolbar settings but
upon rebooting the changes are lost. It is extremely slow in booting now and
once booted even when ideal the HD light indicates there is activity on the
HD. And windows no longer recognizes devices plugged into the usb ports.

System restore will not work in either safe or normal mode. I can not turn
system restore off. When I try to access system restore in safe mode I get
the message “system restore is not turned on and can not be accessed in safe
mode”. When I try system restore in safe mode with a command prompt
(%systemroot%\system32\restore\rstrui.exe) I get the same message. Even
though system restore has been on for months there are no restore points
shown when I go to programs/accessories/system tools/system tools.

I have uninstalled and reinstalled the network/network components.

When the machine boots I get the error message “there was a problem opening
zzpnfq4.exe…” I found zzpnfq4.exe in the system32 dir and removed it. I
also removed any reference to zzpnfq4.exe from the registry. The issues
continued unchanged. I also was not able to find any reference to
zzpnfq4.exe anywhere on the web.

When I shut the machine down an error message come up referencing
“matask32….”. that’s all I can get of the error message because it flashes
by so fast.

I am open to suggestions and am willing to provide any more info that might
be helpful.

thanks again,
Chris

.

Relevant Pages

  • Re: redirected from an MSN link
    ... It is suggested that you execute each tool in Normal Mode then in Safe Mode. ... On Win9x/ME platforms the report will not be shown ... System restore will not work in either safe or normal mode. ... When the machine boots I get the error message "there was a problem ...
    (microsoft.public.windowsxp.general)
  • RE: System Restore & IE corrupt
    ... "Turn off System Restore on all drives". ... icon my desktop flickers but IE never opens. ... eventvwr.msc click you will get the Event viewer control Panel. ... Look in the right Pane/window for error message with red or Yellow ...
    (microsoft.public.windowsxp.general)
  • Re: How to delete certain files?
    ... >>| double click on it, instead, my cpu performence immediately drops and I have ... >>| receive an error message, indicating that this program is already in use by ... System restore does not work. ... delete via the DEL command, enter the command DIR *.avi in CMD ...
    (microsoft.public.windowsxp.security_admin)
  • RE: Service Pack 3 Problem
    ... That is how you run system restore off the start menu. ... "nass" wrote: ... Did you create the new Profile with admin Privileges? ... later for this step to copy the error message on it. ...
    (microsoft.public.windowsxp.general)
  • Re: MAJOR XP PROBLEMS...Please help me
    ... How to start the System Restore tool at a command prompt in Windows XP ... > error message, right clicked on the entry and saw that system ... > get the same error message but for a different registry entry. ...
    (microsoft.public.windowsxp.help_and_support)