Re: "Lost" MS Word.....
- From: "Daave" <dcwashNOSPAM@xxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 16 Dec 2007 14:07:17 -0500
Adela wrote:
(WinXP Home SP2; OE 6; IE 6; Dell Dimension XPS T450MHz Pentium III;
Free Version 7.5.503; spybot S&D; ad-aware; cable modem;
WordPerfect8; Lexmark Laser printer "Optra E310")
Hello, I hope someone could help?
A day or 2 ago my MS Word suddenly disappeared from the Desktop and
the Start Programs Menu, although I saw it in some page with many
icons when I started clicking away to find something. I also saw it
in Belarc Advisor. So I used the system restore, backed a few days,
and the icon on the Start Menu reappeared and thoought that's the end
of the problem... but when I clicked to open, it showed this message:
<<The Patch Package could not be opened. Verify that the Patch Packet
exists and that you can access it, or contact the application vendor
to verify that this is a valid windows installer Patch Package.>>
It looks like you need to run the Windows Installer CleanUp utility and
then reinstall Microsoft Office. See "You receive the 'This patch
package could not be opened' error message in an Office program":
http://support.microsoft.com/kb/295823
Do you have your Office installation disk?
Also, is there any reason you are running WordPerfect in addition to
Word?
.
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