Re: "Lost" MS Word.....

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Thanks so much SG! I followed your clear instructions...but got no less
than 8 winword files!!! Not knowing which one to send to desktop, I used
the one that had the most enormous kb's (6), and a couple of others (which
one would you say I should use?):

(1) winword.doc C:\Documents and Settings\AdelaMain\Templates 5kb
2-28-07 7am
(2) winword2.doc C:\Documents and Settings\AdelaMain\Templates 2kb
2-28-07 7am

(3) winword.doc C:\Documents and Settings\Default User\Templates 5kb
2-28-07 7am
(4) winword2.doc C:\Documents and Settings\Default User\Templates 2kb
2-28-07 7am

(5) WINWORD.EXE-29FSC... C:\Windows\Prefetch 75kb PF File
12-31-07 4:19pm

(6) WINWORD.EXE C:\Program Files\Microsoft Office\Office10 10,494kb
Application 9-17-07 11:30am

(7) winword.doc C:\WINDOWS\system32\config\system profile\Templates
5kb 2-28-07 7am

(8) winword2doc C:\WINDOWS\system32\config\system profile\Templates 2kb
2-28-07 7am

I tried # (6) because of the higher kb's, but got 2 msgs:

<<Microsoft cannot install lthe necessary files due to doucments and
settings error 1635...>> and the rest of the msg is much like the one I
rec'd previously. When I clicked "OK", this new msg appeared:

<<Microsoft has not been installed for the current user. Please run set up
to install application.>>

I tried # (5) and it said: "Windows cannot open this file. Windows needs to
know what program created it." I tried but couldn't find what program
created it.

I tried # (1) and it showed the same msg I rec'd in my first post here:
"This patch package could not be opened. Verify that the pp exists and that
you can access it..." etc.

What can you make out of all of this? Also, if I ever find out which one I
should keep, should I delete all others?

Thanks for the MS link too, but I had gone there yesterday and tried to
follow their steps but...I got lost! :o)

Thank youu again! Adela

"SG" <nomail@xxxxxxxxx> wrote in message
news:OMFI3O6PIHA.4752@xxxxxxxxxxxxxxxxxxxxxxx
Hi,

Appears to me you just lost the shortcut to Word and not the program it's
self. No sure after a System Restore why it didn't bring it back
correctly. Two things you can try and I believe the first should work.

1. Do a Search on your system for the word... winword
Make sure in your search you have hidden and system files selected.
Once you find the file, right click it and select Sendto then Desktop
(create shortcut)
Now go to your Desktop and see if it will work.

2.. http://support.microsoft.com/default.aspx/kb/295823

--
All the best,
SG
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"Adela" <nuevadela2@xxxxxxx> wrote in message
news:%23xKNE15PIHA.3532@xxxxxxxxxxxxxxxxxxxxxxx
(WinXP Home SP2; OE 6; IE 6; Dell Dimension XPS T450MHz Pentium III; Free
Version 7.5.503; spybot S&D; ad-aware; cable modem; WordPerfect8; Lexmark
Laser printer "Optra E310")

Hello, I hope someone could help?

A day or 2 ago my MS Word suddenly disappeared from the Desktop and the
Start Programs Menu, although I saw it in some page with many icons when
I
started clicking away to find something. I also saw it in Belarc
Advisor.
So I used the system restore, backed a few days, and the icon on the
Start
Menu reappeared and thoought that's the end of the problem... but when I
clicked to open, it showed this message:

<<The Patch Package could not be opened. Verify that the Patch Packet
exists
and that you can access it, or contact the application vendor to verify
that
this is a valid windows installer Patch Package.>>

Thanks so much for any help! Adela







.

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