Re: KB942615 - STILL having problems

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Real-time protection by any security application can have an affect on successfully installing updates, yes.

JS wrote:
Bear,

Have you noticed any problems with CounterSpy and installing updates?

JS

"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:eBwEAafPIHA.5164@xxxxxxxxxxxxxxxxxxxxxxx
IE version?

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
for support calls that are associated with security updates. When you
call, clearly state that your problem is related to a Security Update and
cite the update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


vgaslady wrote:
I've followed all the advice on here - uninstalled KB942615, tried to
hotfixes (to the best of my ability) and I'm STILL having problems with
certain web pages not loading. I even called the 866-PCSafety line who
suggested I re-install 942615.

I'm really getting a little upset and I'd like to be able to read my
yahoo
email and access some other pages. can anyone help out a
not-so-technically
gifted female with this problem ???

.

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