Re: Explorer 6 Update KB942615

We have seen this issue in our environment. We found that if you go
into Internet Explorer, Tool, Internet Options, Advanced and take the
check out of Use HTTP 1.1 This will fix the problem.


However I'm not suggesting it. I'm waiting to hear from Mr. MS....

Also... PA Bear... do some troubleshooting next time... Don't do the
standard verbage.

On Dec 12, 11:34 am, Andre <An...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Gawd, I like bangning my head against the wall.....I again reinstalled the
update rebooted when prompted, cleaned the cache rebooted again and on the
second reboot Norton was updating so when it was finished I cleaned the cache
again, shut down again and started up manually with the same problem getting
to MSN hotmail (my test page for this problem)
I've uninstalled KB742615 "For the last time" and my mail page loads up like
a charm.
I will now wait patiently for a "Fix" to appear on the "update" page and all
my PC's will remain on manual selective update until it does........Thank you
for trying!!!



"Andre" wrote:
Yes &
Yes & now that update stays on the back burner until microsoft writes a
patch for it or a new update....a couple of friends have reported the same
problem to me this morning and when they uninstaled the update the problem
disapeared!

"PA Bear" wrote:

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/

Lazarus56 wrote:
Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

"PA Bear" wrote:

1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.

3. Re-do #1 above.

4. Go tohttp://windowsupdate.microsoft.comand Custom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/

Andre wrote:
After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................- Hide quoted text -

- Show quoted text -

.

Relevant Pages

  • IE6 somehow reverting to IE5 on W2K PCs?
    ... I found the same weird symptoms on three PC's (found April ... Security for a firewall and for virus protection (but the ... Internet Security and uses dialup access and she rarely ... it would reboot itself shortly before ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Windows Firewall enough??
    ... internet, and ask you to approve or deny the connection. ... the Windows Firewall in XP does a fantastic job ... Deconstructing Common Security Myths. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Using internet abroad
    ... Avast & windows firewall ... My laptop currently has a wireless connection but my son set it up so not ... Avoid Rogue Security Software! ... Just need to work out out how to use it for remote internet access. ...
    (microsoft.public.windowsxp.general)
  • Re: Explorer 6 Update KB942615
    ... second reboot Norton was updating so when it was finished I cleaned the cache ... Microsoft Product Support Services at 1-866-PCSAFETY. ... support calls that are associated with security updates. ... third-party firewall AND enable the Windows Firewall. ...
    (microsoft.public.windowsxp.general)
  • Re: Windows NT Missing?
    ... Using windows firewall which was turned on. ... It is also not generally advisable to rely too heavily upon an ISP's security suite; it's better to use something installed on your own computer, ... You're clearly accessing an Internet web site to do so. ...
    (microsoft.public.windowsxp.help_and_support)