Re: Explorer 6 Update KB942615

Tech-Archive recommends: Speed Up your PC by fixing your registry

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB931678).

In other countries, see http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information.

For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Lazarus56 wrote:
Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

"PA Bear" wrote:

1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Andre wrote:
After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

.

Relevant Pages

  • Re: corrupted profiles and much more
    ... crossposted it to Windows Update newsgroup) but it must've gotten lost in the ether because it hasn't appeared. ... I'd recommend either contacting HP Support or Microsoft Vista SP1 Support, ... issues started right after installing that update, ...
    (microsoft.public.security)
  • Re: Window Update Not Working
    ... Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). ... If you suspect that installing SP2 has nothing to do with the behavior: ...
    (microsoft.public.windowsupdate)
  • Re: Security Update KB958644 broke my wireless NIC!
    ... If the choice boils down to installing KB958644 or having wireless access, ... Support to figure out why your wireless card or router isn't working: ... Start a free Windows Update support incident request: ... for security update support issues, ...
    (microsoft.public.windowsupdate)
  • Re: HELP!! Dual monitors - Primary shuts off when mouse moves off it!
    ... I start to miss my Windows ... when installing new ... > This isn't to say that I don't absolutely love Linux. ... Yes, lack of support. ...
    (alt.linux)
  • Re: Windows XP Crash on Boot after KB936357 Update
    ... Customers in the U.S. and Canada can receive technical support from Microsoft Product ... | - Windows XP Professional SP2 ... | After installing this update, upon rebooting the computer fails to ... I moved the CPU into a computer which did not ...
    (microsoft.public.windowsupdate)