RE: Malicious Software Removal Tool Errors Reported



"DavidB" wrote:

Hello

Can anyone give me an idea of what the following log file reports mean after
running the MST today?

Microsoft Windows Malicious Software Removal Tool v1.36, December 2007
Started On Wed Dec 12 15:59:33 2007
->Scan ERROR: resource process://pid:1388 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:1388 (code 0x0000054F (1359))
->Scan ERROR: resource process://pid:2400 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:2400 (code 0x0000054F (1359))
->Scan ERROR: resource process://pid:1388 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:1388 (code 0x0000054F (1359))

Results Summary:
----------------
No infection found.

Return code: 0
Microsoft Windows Malicious Software Removal Tool Finished On Wed Dec 12
15:59:53 2007

Many thanks in advance

DavidB

Hi DavidB,
This can happen if the MWMSRT didn't have access to a process that was in
use or termainated by the system.
Resolution: you don't have to worry about it, but if it did happen when you
reRun it then this can Indicate on a Viral infection on your system and you
need to Run these cleaning steps to make sure there is/are not any nasties on
your machine.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.

HTH.
nass
----
http://www.nasstec.co.uk
.

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