Re: Log on problems with Win XP Pro
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Mon, 10 Dec 2007 22:54:10 -0600
Loring Hutchinson wrote:
My wife's computer is a Gateway running Win XP Pro.
Last week I shut it down in order to vacumn it out (never got to do
that) and when I turned it back on it came up with the "Log on to
Windows screen:"
User name: Owner
Password: __________
When I fill in the password ( a simple thing of 3 letters, followed
by 123, I get the following message.
"The system could not log you on. Make sure the user name and domain
are correct, then type your password again"
The user name in that space has always been Owner
and the password is simple, (I made sure the case was correct for
the password)
My questions:
1.What does it mean user name AND domain. What is meant by domain?
2. Is there a fix/work around for this problem, short of using the
Restore disk.
I bought this computer from my company when they
upgraded therir computers. It has worked flawlessly
for a long time. There has never been a problem in
the past with turning the computwer off and powering
up and entering the password again
3. What are the downsides with using the Restore disk? do I lose all
the other data/software, etc doing this.
All inputs/comments welcomed
1) Ignore. Being Windows XP - some of its messages tend to revolve around a
workgroup/domain environment. In your case - there is a possibility a
domain is involved given how you acquired it (and likely just left
everything installed as it was.) A domain is more apt to exist if the
machine was used in a business or school environment and JOINED to the
domain. A possibility in your story as I said. If it came from the
company - I would hope they removed it from the domain for you before
giving/selling it to you.
2) Log on as the default administrator and change the password for the
"owner account". With your particular story - it is possible there was a
password entered for the "administrator" - but then again... It could be
blank and one of these early methods will work:
At the "Welcome Screen", press CTRL+ALT+DEL twice in a row (quickly.)
That will bring up the Classic Logon Prompt. Enter "administrator" as the
username (no quotation marks) and try entering nothing (leave it blank)
for the password and log on. If it lets you in, cChange your password
and any others needed.
Doesn't work?
Look through these:
http://www.google.com/search?hl=en&q=forgotten+password+in+%22Windows+XP+Home%22
Look through those who had this issue before you:
http://groups.google.com/groups?as_q=forgotten+password+in+%22Windows+XP+Home%22&num=100&scoring=r
What Microsoft recommends:
How to log on to Windows XP if you forget your
password or if your password expires
http://support.microsoft.com/kb/321305
Here's a list of possible things to try:
http://www.petri.co.il/forgot_administrator_password.htm
Including a downloadable diskette or CD:
http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html
.... with instructions clearly on the page for use.
(You may be able to use the last metod to reset the OWNER password as well.)
3) Depends on the restoration method - but most likely scenario - using it
wipes everything. That would be the very last resort.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
.
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