Re: "random" sounds, promos, previews, etc.
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Sun, 02 Dec 2007 07:36:12 -0800
Andrew E. wrote:
Make sure youre firewall is set,open internet options,advanced,click "set to
defaults",close,then open device mgr,expand the sound tree,R.click sound
hardware,select uninstall,do for all sound hardware w/o restart,once thru,
go to run,type:cmd In cmd type:netsh Winsock reset then type:EXIT Restart
pc
"CClif" wrote:
Hello...
I am getting seemingly random playing of sounds, tv/movie promos, etc. on my system. This seems like it is an adware application connected to the internet...
I've run a full system scan with the latest spyware/virus definitions and my system is "clean."
I've checked the Add/Remove Programs list and everything looks normal -- no suspicious or unfamiliar programs...
I've checked the Task Manager for a list of all processes currently running and nothing is out of the ordinary...
Has anyone else had this problem and if so, how can I get rid of these random audio events!
And Andrew E. gives bizarre and dangerous information once again. The only part of what he wrote that is useful is for you to check your firewall.
CClif - you haven't cleaned up your computer correctly and/or you do not have Service Pack 2 installed. If you don't have SP2 installed, clean up the computer and install it after doing the preparatory work. If you do have SP2 installed, clean up the computer.
A. Malware removal
Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html - download site
The site is in German but David's tool is in English so don't let that worry you. Scroll all the way down to almost the bottom of the page and you'll see a box titled "Infos Zum Download - Multi-AV Scanning Tool". You'll see "Download von www pctipp.ch" and the live link to download Multi_AV.
You can also check to see if there are targeted removal steps for your malware here:
Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html
When all else fails, run HijackThis and post your log in one of the specialty forums listed at the first link above (not here, please).
B. Service Pack 2
Follow the Service Pack Installation Checklist - http://www3.telus.net/dandemar/spackins.htm
SP2 links to OEMs - http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
http://aumha.net/index.php?c=16 - Windows XP - Service Pack 2 - FAQs & Best Practices
Download full SP2 - http://tinyurl.com/5bobl
Order SP2 on CD from MS - http://tinyurl.com/6g675
Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. Have all your data backed up before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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