Re: Blue Screen crash

Dan

How often and when do you crashes occur. Are you able to boot the
machine and, if yes, is it in normal or safe mode.

Background on Stop Error code
http://msdn2.microsoft.com/en-us/library/ms793437.aspx

Have you backed up important data files?

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

What is your Windows XP CD as it is described on the face of the CD?

Does your CD include the SP2 update?

What is your computer make and model?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


dan wrote:
Hi Wolf,
thank you for the help but how do I get the event viewer? is this
what you need:
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
Unable to read selector for PCR for processor 0
GetContextState failed, 0x80004002
Unable to read selector for PCR for processor 1
GetContextState failed, 0x80004002
Unable to read selector for PCR for processor 0

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get MmPageSize (0x0) - probably bad symbols
bffffff8

FAULTING_IP:
+ffffffff8054a51a
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
8054a51a ?? ???

MM_INTERNAL_CODE: 0

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

STACK_TEXT:
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CORRUPT_MODULELIST

Followup: MachineOwner
---------

GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002


"Thee Chicago Wolf" wrote:

can somone please help me with my blue screen crashes. Bellow I
have attached the memorry dump file:
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Complete Dump File: Full address space is available

Hi,

Might be easier to see if there's something in the event viewer
instead. There will be red flags there if it is system file or driver
or hardware error.

- Thee Chicago Wolf


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