Re: XP Black screen Event id 51.



Hi Gerry,

Thanks for getting back to me again. Thanks for helping me throughout this
problem. It took two days but I'm finally getting somewhere. I'm gonna do
as you have suggested. Will let you know what happens.

Thanks so much
Rex

"Gerry" wrote:

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.

You will need obviously to download to another computer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Rex wrote:
I mean Chkdsk /p not /f. sorry.(everywhere i put chkdsk /f)

"Rex" wrote:

Firstly, I am a novice and have been trying to fix this problem for
4 days by scrawling through articles and getting help through this
forum. I hav a problem on a toshiba laptop. I hav no floppy drive
or bootdisk, no installation of XP recovery console and a cd drive
only.

The initial problem was that the laptop displays XP Home Edition SP2
splash screen, then blackscreen when booting up. If you pressed
nothing it'd stays like that. If you press F1, safe mode options
were listed, but it didn't matter which one
was selected, they all worked for 10 seconds or so before quickly
flashing the
blue screen and rebooting. I couldn't access the desktop at all.,
thus couldn't switch
off the "auto restart sys on failure" option in 'My Computer'.

I hav got hold of XP setup disk. Although the recovery console
presented me with "C:\>" rather than "1.C:\Windows" option. I still
ran 'chkdsk' which showed I had "one or more errors on the volume".
So i then did "chkdsk /r and /f". After reboot I still got the
same blackscreen except tis time 'F1' allowed me to select safe mode
logon which got me to my desktop. The blue screen error no longer
appears.

I switched off the "automatic restart on failure", ran a defrag,
checked event log and found "EVENT ID 51" had been occurring
"predicting a hard disk failure". Fixed other event id probs beside
ID 51. Did a reboot.

Current situation is that I am still getting the black screen upon
startup which just stays like that. Pressing F1 is the only way to
get out of it. F1 presents me with the XP splash screen before
taking me to the logon user and password screen. Besides the black
screen, once I press F1 it all logs on normally although a little
slow.

I have just ran another "chkdsk". This time it gave me the option
"1.C:\Windows"
The "chkdsk" again said that I had errors. So again i am running
"chkdsk /r" which does something strange. It gets to 75% and then
jumps back to 51% before counting up to 100%. It did this the first
time I ran it also.

Are all these linked to the fact that there is a bad sector on the
hard disk. If so how can this be fixed. What is causing the black
screen and how can I get the laptop to start up normally.

Thanks
Rex



.



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