Re: Blue Screen - Four in the last 24 hours

Chris

It could be easier to troubleshoot a slow boot rather than a BSOD coming
from hibernations.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Chris Jones wrote:
Gerry

That is my next test. Tonight, when I put the PC to bed, I will shut
down the PC and see if it blue-screens when I wake it tomorrow. It
has just taken me nearly thirty minutes to restore the working
environment from booting up following the second blue screen of
today. So you will appreciate that I do not willingly shut down my PC
rather than hibernate it. Up until this week, I have not rebooted my
notebook for upto a week, only needing to do so when AVG insist on
re-booting to enable their daily updates.


Chris

Do you get the problem if you don't use hibernation?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Chris Jones wrote:
Gerry

As expected the scan showed no bad sectors.

As to the memory test, I will need to wait until I return home on
Friday to do this, as I have no blank CD's with me to burn.

I guess I will have to live with the PC blue screening when I bring
it up from hibernation.

Chris

That seems to give your hard drive a clean bill. When you have free
time I would do a full surface scan just to make sure there are no
bad sectors.

I would now try to check out memory. This link explains how to test
RAM: http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Chris Jones wrote:
Gerry

As requested, I have run HD Tune and here are the results:
Information:
HD Tune: FUJITSU MHV2080BH PL Information

Firmware version : 892C
Serial number : NW9ZT6A2P3TN
Capacity : 74.5 GB (~80.0 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-0 - SATA I
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : no
Device Configuration Overlay : yes
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 66910 MB
Usage : 62.15%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter : D:\
Label : HP_RECOVERY
Capacity : 9405 MB
Usage : 92.34%
Type : NTFS
Bootable : No


Health:
HD Tune: FUJITSU MHV2080BH PL Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 100 100 46 44309
Ok

(02) Throughput Performance 100 100 30
22544384 Ok

(03) Spin Up Time 100 100 25 0
Ok

(04) Start/Stop Count 99 99 0 885
Ok

(05) Reallocated Sector Count 100 100 24 0
Ok

(07) Seek Error Rate 100 100 47 2187
Ok

(08) Seek Time Performance 100 100 19 0
Ok

(09) Power On Hours Count 92 92 0 4027
Ok

(0A) Spin Retry Count 100 100 20 0
Ok

(0C) Power Cycle Count 100 100 0 552
Ok

(C0) Power Off Retract Count 100 100 0 122
Ok

(C1) Load Cycle Count 100 100 0 6194
Ok

(C2) Temperature 100 100 0
1048619 Ok

(C3) Hardware ECC Recovered 100 100 0 320
Ok

(C4) Reallocated Event Count 100 100 0
454164480 Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok

(C8) Write Error Rate 100 100 60 12233
Ok

(CB) Run Out Cancel 100 100 0
59178025 Ok

(F0) Head Flying Hours 200 200 0 0
Ok


Power On Time : 4027
Health Status : Ok


Chris

btkrnl.sys
http://64.233.169.104/search?q=cache:xJ9RtYnLDlAJ:www.file.net/process/btkrnl.sys.html+btkrnl.sys&hl=en&ct=clnk&cd=2

Quote from link: "The driver can be started or stopped from
Services in the Control Panel or by other programs."

btwusb.sys
http://www.spywaredata.com/spyware/malware/btwusb.sys.php

How old is your computer?

Sigverif tests are not always helpful given that you can get lots
of returns for drivers, which are causing no problems.

If your CD does not include SP2 it can make running tools like
System Filer Checker more complicated. You need to slipstream
your original CD with an SP2 update.

Are there any other problems indicated in Event Viewer?

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under
Drive letter and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.

Select the Health tab and then double click the two page icon (
copy to Clipboard ) and copy into a further message. Also do a
full surface scan with HD Tune.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Chris Jones wrote:
Gerry

I have run sigverif.exe as you suggested. The results show 52
files that have not been signed

2 in c:\windows\system32\ are VNC drivers with another VNC file
in c:\windows\system32\drivers\ together with btkrnl.sys and
btwusb.sys.

all the rest are in c:\windows\system32\spool\drivers\w32x86\
and appear to be HP Printer driver files

My Windows XP CD is at home, some 90 miles away until Friday,
so I am not able to give you any info on that. It is the
original HP XP CD though.


Chris

Are there any yellow question marks in Device Manager? Right
click on the My Computer icon on your Desktop and select
Properties, Hardware,Device Manager. If yes what is the Device
Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK.
What drivers are listed as unsigned? Disregard those which are
not checked.

What is your Windows XP CD as it is described on the face of
the CD?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Chris Jones wrote:
Gerry

Thanks for your response. I have now noted (following yet
another blue screen), that each one is in fact a 7E stop
error. The second parameter on the second one was 0xC0000005
which translates as

0xC0000005: STATUS_ACCESS_VIOLATION
A memory access violation occurred.

No further information about any driver is available. My first
suspicion was that it may have been my T-Mobile data card
driver, but (as I said earlier), another stop error occurred
even when this device was not installed.

The actual error log entry for the latest stop error is:-

The computer has rebooted from a bugcheck. The bugcheck was:
0x1000007e (0xc0000005, 0x806e494f, 0xf78f7c30, 0xf78f792c)
--

Chris

Have you taken the precaution of backing up important data
files?

Just because error reports "do NOT tell me very much at all"
does not mean that this equally applies to those whose help
you are seeking.

Coies of the error reports will appear in Event Viewer. You
can at least post copies of these so that examination of your


.