Re: Blue Screen - Four in the last 24 hours

Gerry

As expected the scan showed no bad sectors.

As to the memory test, I will need to wait until I return home on Friday to
do this, as I have no blank CD's with me to burn.

I guess I will have to live with the PC blue screening when I bring it up
from hibernation.
--
Chris Jones



"Gerry" wrote:

Chris

That seems to give your hard drive a clean bill. When you have free time
I would do a full surface scan just to make sure there are no bad
sectors.

I would now try to check out memory. This link explains how to test RAM:
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Chris Jones wrote:
Gerry

As requested, I have run HD Tune and here are the results:
Information:
HD Tune: FUJITSU MHV2080BH PL Information

Firmware version : 892C
Serial number : NW9ZT6A2P3TN
Capacity : 74.5 GB (~80.0 GB)
Buffer size : 8192 KB
Standard : ATA/ATAPI-0 - SATA I
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : no
Device Configuration Overlay : yes
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label :
Capacity : 66910 MB
Usage : 62.15%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter : D:\
Label : HP_RECOVERY
Capacity : 9405 MB
Usage : 92.34%
Type : NTFS
Bootable : No


Health:
HD Tune: FUJITSU MHV2080BH PL Health

ID Current Worst ThresholdData
Status
(01) Raw Read Error Rate 100 100 46 44309
Ok

(02) Throughput Performance 100 100 30 22544384
Ok

(03) Spin Up Time 100 100 25 0
Ok

(04) Start/Stop Count 99 99 0 885
Ok

(05) Reallocated Sector Count 100 100 24 0
Ok

(07) Seek Error Rate 100 100 47 2187
Ok

(08) Seek Time Performance 100 100 19 0
Ok

(09) Power On Hours Count 92 92 0 4027
Ok

(0A) Spin Retry Count 100 100 20 0
Ok

(0C) Power Cycle Count 100 100 0 552
Ok

(C0) Power Off Retract Count 100 100 0 122
Ok

(C1) Load Cycle Count 100 100 0 6194
Ok

(C2) Temperature 100 100 0 1048619
Ok

(C3) Hardware ECC Recovered 100 100 0 320
Ok

(C4) Reallocated Event Count 100 100 0 454164480
Ok

(C5) Current Pending Sector 100 100 0 0
Ok

(C6) Offline Uncorrectable 100 100 0 0
Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0
Ok

(C8) Write Error Rate 100 100 60 12233
Ok

(CB) Run Out Cancel 100 100 0 59178025
Ok

(F0) Head Flying Hours 200 200 0 0
Ok


Power On Time : 4027
Health Status : Ok


Chris

btkrnl.sys
http://64.233.169.104/search?q=cache:xJ9RtYnLDlAJ:www.file.net/process/btkrnl.sys.html+btkrnl.sys&hl=en&ct=clnk&cd=2

Quote from link: "The driver can be started or stopped from Services
in the Control Panel or by other programs."

btwusb.sys
http://www.spywaredata.com/spyware/malware/btwusb.sys.php

How old is your computer?

Sigverif tests are not always helpful given that you can get lots of
returns for drivers, which are causing no problems.

If your CD does not include SP2 it can make running tools like System
Filer Checker more complicated. You need to slipstream your original
CD with an SP2 update.

Are there any other problems indicated in Event Viewer?

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full
surface scan with HD Tune.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Chris Jones wrote:
Gerry

I have run sigverif.exe as you suggested. The results show 52 files
that have not been signed

2 in c:\windows\system32\ are VNC drivers with another VNC file in
c:\windows\system32\drivers\ together with btkrnl.sys and
btwusb.sys.

all the rest are in c:\windows\system32\spool\drivers\w32x86\ and
appear to be HP Printer driver files

My Windows XP CD is at home, some 90 miles away until Friday, so I
am not able to give you any info on that. It is the original HP XP
CD though.


Chris

Are there any yellow question marks in Device Manager? Right click
on the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not
checked.

What is your Windows XP CD as it is described on the face of the
CD?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Chris Jones wrote:
Gerry

Thanks for your response. I have now noted (following yet another
blue screen), that each one is in fact a 7E stop error. The second
parameter on the second one was 0xC0000005 which translates as

0xC0000005: STATUS_ACCESS_VIOLATION
A memory access violation occurred.

No further information about any driver is available. My first
suspicion was that it may have been my T-Mobile data card driver,
but (as I said earlier), another stop error occurred even when
this device was not installed.

The actual error log entry for the latest stop error is:-

The computer has rebooted from a bugcheck. The bugcheck was:
0x1000007e (0xc0000005, 0x806e494f, 0xf78f7c30, 0xf78f792c)
--

Chris

Have you taken the precaution of backing up important data files?

Just because error reports "do NOT tell me very much at all" does
not mean that this equally applies to those whose help you are
seeking.

Coies of the error reports will appear in Event Viewer. You can
at least post copies of these so that examination of your
problem can be taken forward.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which
you should double click for further information. You can copy
using copy and paste. Often the link will, however, say there is
no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes
only)

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from
Event Viewer.

Background information on Stop Error 7E
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

THe line under the code can sometimes name a driver.

Are there any yellow question marks in Device Manager? Right
.