Re: Black screen of death.



Rod wrote:
XP
OEM intel mobo
I downloaded and installed LAN drivers
got onto the internet
d/l and installed Audio drivers.
I then installed what I thought was a graphics accelerator
Now when booting, I see the XP logo
then all goes black.
Anyway to get back to prev status? advice?
Thank you very much.

1. First try to get into Safe Mode. As the computer is starting, repeatedly tap the F8 key. Use your arrow key to select Safe Mode. If you can get into Safe Mode:

a. Uninstall the Graphics Accelerator.
b. If you don't see an entry for it, do a System Restore to before you installed the program.

2. If you can't get into Safe Mode, try Last Known Good Configuration (same menu as Safe Mode). If you get in, uninstall the Graphics Accelerator.

3. If no luck w/1 and 2, try Safe Mode Command Prompt (same menu as Safe Mode) and run System Restore from the command line:

c:\Windows\System32\restore\rstrui.exe [enter]


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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