Re: cannot send mail from motels ect.

"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message
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"Patrick Keenan" <test@xxxxxxxx> wrote in message
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"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message
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"Patrick Keenan" <test@xxxxxxxx> wrote in message
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"tomkzufomsg" <tomkzufomsg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
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When my wife uses her laptop away from home in motels. she can browse
the
internet or receive mail but cannot send mail. I know they give her an
ethernet cable at every place she stays and she knows how to set
laptop up
for those 2 things but the sending of mail has me baffeled. She uses
incredamail and has xp media center 2k5.

Neither of these are really relevant to the problem, which is a network
issue.

I was wondering what setting needs
changed to make it possible to send mail. I thank you very much in
advance
for the help
--
tomkz

The setting that needs to be changed is the outgoing mail server. She
needs an account with another mail service, like Google's gmail.

What's happening is that at home, she is connecting to your ISP's SMTP
server on port 25, while connected to their network. But, like most,
your ISP does not allow connections to that mail server from outside of
their network, which is called relaying. Blocking relaying is
common practice, to prevent the ISP's servers from being used for spam
purposes.

So, what is necessary is to sign up for another mail service, like
gmail. Follow the directions, and create a gmail account accessed by
Outlook Express. Now, go to Tools, Accounts in Outlook Express and
take the settings for the outgoing server, including ports and SSL
settings, and apply them to the mail client you're using. Also change
the "from" and "reply to" addresses, so that mail is received normally.

HTH
-pk
Or, she can learn to use the webmail service her ISP provides.
That only requires you to log onto the ISP website and go to webmail,
enter her email address and password and read, write or reply as
required.

Yes. But for many people, that isn't a preferred option. Part of the
reason for that is that often, the address lists from the mail client
can't easily be ported to the web client.

It's not difficult or expensive to fix the problem so that the user
doesn't have to change their behaviour.

HTH
-pk
Strange, I have set up a lot of computer with a short cut to their webmail
link and imported their address book into the webmail site. Normally
takes a CSV copy of the address book, but that is commonly available as an
export option. Then they don't have to change settings. But I will
admit that have a Gmail account and using in the mail client is a good
idea. Then when you change ISP's you don't have to change email address.

Yes, and it's cheap, and gmail is pretty reliable. Set up properly, and
that's easy to do, nobody notices and reply mail all goes to the right
place.

I started suggesting it to clients who had different ISPs at office and home
(cable vs DSL), which caused exactly the problem described, rather than ding
them an extra amount monthly just for an outgoing mail server (worse, that
money did not come to *me*). This let them just drag the laptop back and
forth not have to think about where they were and whether or not they could
use Outlook.

-pk


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