Re: cannot send mail from motels ect.

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"Patrick Keenan" <test@xxxxxxxx> wrote in message news:O%23kmp1nJIHA.4592@xxxxxxxxxxxxxxxxxxxxxxx
"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message news:ONeMOrlJIHA.5624@xxxxxxxxxxxxxxxxxxxxxxx

"Patrick Keenan" <test@xxxxxxxx> wrote in message news:OzRDK7iJIHA.1204@xxxxxxxxxxxxxxxxxxxxxxx
"tomkzufomsg" <tomkzufomsg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5C05393E-B9C7-44A2-8B1B-46152F92F259@xxxxxxxxxxxxxxxx
When my wife uses her laptop away from home in motels. she can browse the
internet or receive mail but cannot send mail. I know they give her an
ethernet cable at every place she stays and she knows how to set laptop up
for those 2 things but the sending of mail has me baffeled. She uses
incredamail and has xp media center 2k5.

Neither of these are really relevant to the problem, which is a network issue.

I was wondering what setting needs
changed to make it possible to send mail. I thank you very much in advance
for the help
--
tomkz

The setting that needs to be changed is the outgoing mail server. She needs an account with
another mail service, like Google's gmail.

What's happening is that at home, she is connecting to your ISP's SMTP server on port 25, while
connected to their network. But, like most, your ISP does not allow connections to that mail
server from outside of their network, which is called relaying. Blocking relaying is common
practice, to prevent the ISP's servers from being used for spam purposes.

So, what is necessary is to sign up for another mail service, like gmail. Follow the directions,
and create a gmail account accessed by Outlook Express. Now, go to Tools, Accounts in Outlook
Express and take the settings for the outgoing server, including ports and SSL settings, and
apply them to the mail client you're using. Also change the "from" and "reply to" addresses,
so that mail is received normally.

HTH
-pk
Or, she can learn to use the webmail service her ISP provides.
That only requires you to log onto the ISP website and go to webmail,
enter her email address and password and read, write or reply as required.

Yes. But for many people, that isn't a preferred option. Part of the reason for that is that
often, the address lists from the mail client can't easily be ported to the web client.

It's not difficult or expensive to fix the problem so that the user doesn't have to change their
behaviour.

HTH
-pk
Strange, I have set up a lot of computer with a short cut to their webmail link and imported their
address book into the webmail site. Normally takes a CSV copy of the address book, but that is
commonly available as an export option. Then they don't have to change settings. But I will
admit that have a Gmail account and using in the mail client is a good idea. Then when you change
ISP's you don't have to change email address.


.



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