Re: Where Can I Download Remote Assistance?

Mike wrote:
I searched the MS site for Remote Assistance and Googled Remote
Assistance but cannot find the download.
Where can I find it?

Shenan Stanley wrote:
Already installed on your Windows XP computer.

Mike wrote:
I need it for a W2K Pro PC.

Where is the link for How to Read a direct Question?

Malke wrote:
Oh my. I was going to give you a good alternative since Win2k
doesn't support RA but I think I'll just plonk you instead. I don't
have the inclination to deal with your snarkiness now or ever.

Mike wrote:
Thanks for you kind assistance but I don't need it because MS has a
solution.
Here's part of it. Didn't you, the MVP, say RA won't work work w/
W2K ??
Remote Desktop Connection Software Download
Published: October 25, 2001

Related Links
. How-to Article: Using Remote Desktop
. Technical Overview: Mobile Computing with Windows XP


Download
msrdpcli.exe
3.4 MB 16 min @ 28.8 Kbps

This software package will install the client portion of Remote
Desktop on any of the following operating systems: Windows 95,
Windows 98 and 98 Second Edition, Windows Me, Windows NT 4.0, or
Windows 2000. (This is the same version of the client software as
in Windows XP Service Pack 1.) When run, this software allows older
Windows platforms to remotely connect to a computer running Windows
XP Professional with Remote Desktop enabled.
This package provides flexible deployment options of the full
Terminal Services Client, including auto-repair through Windows
Installer technology and application publishing via IntelliMirrorT
management technologies or Microsoft Systems Management Server
(SMS).
Note The Remote Desktop Connection software is pre-installed with
Windows XP. To run it, click Start, click All Programs, click
Accessories, click Communications, and then click Remote Desktop
Connection. This software package can also be found on the Windows
XP Professional and Windows XP Home Edition product CDs and can be
installed on any supported Windows platform. To install from the
CD, insert the disc into the target machine's CD-ROM drive, select
Perform Additional Tasks, and then click Install Remote Desktop
Connection.

That is not 'REMOTE ASSISTANCE' for Windows 2000.

That is the Remote Desktop Client - allowing one to connect to a REMOTE
DESKTOP or TERMINAL SERVICES server using said client. It has *nothing* to
do with Remote Assistance. It even says what it does pretty clearly in the
first paragraph...

"When run, this software allows older Windows platforms to remotely connect
to a computer running Windows XP Professional with Remote Desktop enabled."

Remote Assistance:
Overview of Remote Assistance in Windows XP
http://support.microsoft.com/kb/300546

Using Remote Assistance to Get Help When You Need It
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

Step-by-Step Guide to Remote Assistance
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/rmassist.mspx

What the client above does is allow one to connect to Remote Desktop
servers - like Windows XP Professional, Windows 2000/2003 Server, Windows
Vista... Windows XP Home *only* has Remote Assistance and the client that
you can download above (your stuff) installed - it cannot act as a remote
desktop server. Windows 2000 Professional does not and cannot have Remote
Desktop server capabilities or Remote Assistance capabilities built-in. You
can use third party applications like UltraVNC to do the job, however.
Windows 2000 Server can have Terminal Services (for Administration) enabled,
allowing one to connect to it using the client you listed above, if need be.

I'm sorry you are confused. If I can help you any further, just let me
know. Please give as much information as possible - as i cannot read minds.
;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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