Re: Where Can I Download Remote Assistance?

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Mike wrote:
I searched the MS site for Remote Assistance and Googled Remote
Assistance but cannot find the download.
Where can I find it?

Shenan Stanley wrote:
Already installed on your Windows XP computer.

Mike wrote:
I need it for a W2K Pro PC.

Where is the link for How to Read a direct Question?

Where was their indication before I answered you that you were asking in
reference to Windows 2000 in any form or fashion?

Let's review the conversation above...

First - you are asking your question here:
microsoft.public.windowsxp.general
Notice - Windows XP General... Not Windows 2000.

Second - your original posting makes NO MENTION of Windows 2000
Professional. You only asked about Remote Assistance and mentioned Googling
for it.

Putting those two together - one can only assume you are utilizing Windows
XP and asking about Remote Assistance for Windows XP.

My signature does not and will not change. You obviously at least know
where Google is - so you could have found out my signature is the same all
the time - not directed at you - not that your caustic remark actual had
anything to stand on - given the above two points.

You may not be able to utilize google well - as you did not discover in your
search that Remote Assistance is a Windows XP and post-OS only item.
Windows 2000 Professional never had Remote Desktop or Remote Assistance 'out
of the box' - nor were they (or will they) be made available for it from the
OS manufacturer.

You can utilize third party tools that do similar (if not better in some
opinions) jobs - like UltraVNC.

In this case - my signature actually fits... For if you had made mention of
Windows 2000 in your original posting - you would have gotten the correct
answer (not available - use a third party app like UltraVNC) for your
situation from many people *from the start*.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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