RE: Clicking on the c drive prompts "choose the program you want t

Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my ***"
TROJ_GENERIC. The computer still will not allow updates form the update
site???
--
RH


"Richard Hissong" wrote:

Yup, that worked. But now it is not accepting updates from windows Update
site? I tried to resolve this earlier by inserting the os disk and doing a
repair. That completed ok but that set the patches back and now it is not
accepting new updates. The TrendMicro SMB was not functioning, so on the
phone with them they had me remove the product the last step of that was to
delete the folder, which I could not do at the time. I ran there
Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
think I got rid of one. I will re-run and await your answer? Thanks for your
help--
RH


"RajKohli" wrote:

You have unnecessary hidden files on the root of your drive. Open My Computer
and right-click on a Drive and you will notice that there will be an Auto
Play option on the top. This is caused when an Autorun.inf file exist on the
root of the drive.

1. Open My Computer - click Tools - Folder Options
2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
"Hide Protected Operating System Files" option
3. Open the drive by right-clicking Open or Explorer. If that doesn't help
then in the Address bar type the drive letter following by colon sign and
press enter e.g. C:
4. Delete the Autorun.inf file. Restart your PC. You can repeat this
procedure for each drive.

Now, restart your PC and check if it solves the problem.

If you still have an autoplay option as the first choice when you right
click that means the autorun.inf file is being generated automatically. it
could be possible due to a Virus / Trojan / Spyware has effected your system
and is recreating the files on Startup. Meanwhile, update your antivirus and
run a virus scan on all the drives.

Hope this help, let us know!


"Richard Hissong" wrote:

to open. right clicking and open or explore prompts the same thing.

I had a virus attck then a sys tem crash. The odd thing is the computer will
finish booting and act's resonably normal until try to re-install the
TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
inserting the OS disk rebooted and selected repair. After finishing displayed
the same problem.
--
RH
.

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