Re: none of the above - help needed
- From: "VanguardLH" <VanguardLH@xxxxxxxxxxxx>
- Date: Thu, 1 Nov 2007 23:01:00 -0500
"DebB" <DebB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:E70CB645-37CF-47E5-8BF4-D9C63A298C09@xxxxxxxxxxxxxxxx
I reqire a contact email within Microsoft, so I can discuss a free upgrade to
Vista that was never delivered. I'd like to do this before taking action in
the small claims court against the parties involved (just $35 AU to complete
the entire process in the small claims court, so it's worth it). Got all my
paperwork, forms filled out and company searches ready to go etc.
I qualified for the redemption upgrade and it was never dispatched due to a
completely incompetent PC manufacturer, and delivery company, who're both
saying that it's too late to do anything about it now, even though they
stuffed up.
<snip>
Not Microsoft's fault. Not their problem. Did you buy a *retail* version of Windows (some version you didn't name) or did you buy an OEM version? Did Windows come pre-installed or did you have to install it? If it is an OEM version, you never dealt with Microsoft (nor did you pay them for any support). The Vista "upgrade" on an OEM version has to come from the OEM. The OEM was the one making the promise. You didn't bother to mention from whom you bought the prebuilt computer with the preinstalled copy of Windows where you got some coupon for a free upgrade.
If a car dealer says they will upgrade your standard tires on some make and model of a car after the new tires become available but they don't deliver, how is it the fault of the car or tire manufacturer that the car *dealer* didn't make good on THEIR promise?
.
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