Re: none of the above - help needed
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Thu, 1 Nov 2007 20:30:40 -0500
DebB wrote:
I reqire a contact email within Microsoft, so I can discuss a free
upgrade to Vista that was never delivered. I'd like to do this
before taking action in the small claims court against the parties
involved (just $35 AU to complete the entire process in the small
claims court, so it's worth it). Got all my paperwork, forms filled
out and company searches ready to go etc.
I qualified for the redemption upgrade and it was never dispatched
due to a completely incompetent PC manufacturer, and delivery
company, who're both saying that it's too late to do anything about
it now, even though they stuffed up.
Yeah, yeah I hear you say, but..... I have all the correspondence,
notes and actual proof that I qualified, so now I just need a email
in Microsoft to ensure I've covered all possible avenues before
taking the process to court with my claim lodgement.
Hope someone can help. Thanks heaps in advance.
Welcome to the Peer-to-Peer microsoft.public.windowsxp.general newsgroup.
Here you will find people *just like you* asking and answering questions
about Windows XP. Occasionally you *might* see an actual Microsoft
employee - but it is doubtful.
As for your problem - I am unsure what you hope to get out of Microsoft.
They only provide the software to the OEM who promised you the Vista
'upgrade'. Your complete case will be with those who did not deliver on
what they promised to you - the company who gave you the 'coupon' to redeem
for Vista.
How and when to contact Microsoft Customer Service and Support
http://support.microsoft.com/kb/295539
Being an OEM product, however, they will likely tell you to contact the
manufacturer...
http://support.microsoft.com/common/international.aspx?RDPATH=gp;[ln];oemphone
(
http://support.microsoft.com/?LN=en-au&scid=gp%3B%5Bln%5D%3Boemphone&x=12&y=12 )
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
.
- Follow-Ups:
- Re: none of the above - help needed
- From: Shenan Stanley
- Re: none of the above - help needed
- Prev by Date: services running question
- Next by Date: Re: none of the above - help needed
- Previous by thread: services running question
- Next by thread: Re: none of the above - help needed
- Index(es):
Relevant Pages
|
