Re: IE freezes? Can't install SP2? No add/remove programs?

Chris

What was the problem that made you decide to do a Repair Install?

What is your computer make and model?

What is your Windows XP CD as it is described on the face of the CD?

What errors, if any, appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Chris wrote:
As a note, all this started happening after a repair install of my xp
pro

So basically, after repairing and reinstalling my IE6, every time I
go to windows update, IE freezes. Everything else works, but I can
not access windows update.

Since I am back to oem, I need to upgrade to SP2 right? Well I had it
downloaded, thankfully, but it only goes so far in the progress bar,
about 3/4 of the way, then hangs. I left for over an hour and came
back and it was still at the same spot. Not frozen, just wouldn't
progress any further. That is upsetting, because I don't know how
else to install it.

Also, when I open my add/remove programs, it is just an empty window,
with no programs or a scrollbar or anything. I checked the registry
at:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
and all the programs I had are listed there, they just don't appear
on the actual add/remove programs list.

After doing some research, it was recommended that I uninstall IE7
and SP2 BEFORE I attempt a repair install of xp. Well I wish I knew
that before, at least I got IE back I just can't upgrade anything.
Any ideas? Sorry I know this was long and not very informative.


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