Re: Can't reinstall. Why?

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Wiley wrote:
I have a new PC that came with Vista Ultimate. It sucks. I can't use
FrontPage ....


FrontPage 2003 works just fine on my Vista Business system. What version are you using?

What happens when you try? What specific error messages do you get? What do your system event logs report? What specific troubleshooting steps have you already taken, and what were the results of each?

I'm afraid that no one can help if you don't provide at least a modicum of pertinent information.

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.... and it won't read my Flash drives (just 2 of the annoyances).


I've yet to have Vista fail to read any non-defective flash drives.

Again, what happens when you try? What specific error messages do you get? What do your system event logs report? What specific troubleshooting steps have you already taken, and what were the results of each? I'm afraid that no one can help if you don't provide at least a modicum of pertinent information.


I
tried creating a Virtual PC on it and running XP Pro there, but it turned out
to be more trouble than it was worth, so I want to reformat my hard drive and
reload my copy of XP Pro, which I bought from a retail store a few years ago
and have used with no problems (I've reinstalled it several times before on
other machines). Here's my problem, when I try to boot from the CD I get to a
screen that says "There is no disk in this drive." If I try to do something
(anything) on that screen, I get to a page with a lot of words but with the
following error messages:
setupdd.sys: PAGE_FAULT_IN_NONPAGED_AREA.

I also get a serious of technical codes (these change a little each time I
try this). I think the most significant of the codes is:

usbohci.sys - Address F78A2798 base at F78A2798 Datestamp 00000000

A similar one was:
setupdd.sys Address F741CFCB base at F73F2000 DateStamp 3d6dd67F

Why can't I use my CD to reformat and load XP Pro?


It's patently clear that the WinXP installation CD doesn't have a driver for the IDE/SATA controller (and probably not for any of the other components) built-in to the new computer. Very early in the boot process, just after having booted from the WinXP CD, the screen will display the words to the effect: "Setup is examining your system." Press <F6> when this happens, and have the *manufacturer's* WinXP-specific drivers for your IDE/SATA controller available on a floppy disk.

There could be a couple possible adverse repercussions, however, of which you should be aware. First and foremost, if the specific computer model in question was designed specifically for Vista, there may very well be *NO* WinXP-specific device drivers available to make the computer's diverse components work properly. Consult the computer's manufacturer about the availability of device drivers. Secondly, removing an OEM-installed operating system and replacing it with another will almost invariably void any and all support agreements and, sometimes, even the warranty. You would, at the very least, have to re-install Vista before getting any support from the manufacturer. Again, consult the computer's manufacturer for specifics.


--

Bruce Chambers

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.

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