Re: XP Home SP1 Will not boot after SP2 is applied

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Your post subject is confusing.

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


autoadmin wrote:
I have a computer that has XP Home with SP1. It runs software that is part
of a Frame Specifications measurement system in an autobody repair
facility. I have applied SP2. After applying SP2 the computer obviously has
to be restarted and when it does, it gets to the point where "Windows XP'
displays with the strobing green bar. At that point, it reboots and goes to
the safe mode choices screen. It will go into safe mode (where I did a
system restore to get the machine functioning again) but repeats the cycle
if "Normal Mode" is selected. I found several posts that refer to DVD
writers with old firmware causing the issue (disconnected and got same
results) as well as a thread describing the use of MPSReports to identify
troublesome "filters"? I have ensured it is not some form of software by
installing a new hard drive and installing OS from scratch. The same
results happen the moment SP2 is applied. Convinced it is a hardware
issue...does anyone have any suggestions or experiece with identifying the
offending component?
Here is the system info if it helps:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name OWNER-K0N3ZT9M2
System Manufacturer MSI
System Model MS-6741
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 10 AuthenticAMD ~2000 Mhz
BIOS Version/Date American Megatrends Inc. Version 07.00T, 02/04/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name OWNER-K0N3ZT9M2\KIRMAC
Time Zone Pacific Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 125.91 MB
Total Virtual Memory 1.47 GB
Available Virtual Memory 924.64 MB
Page File Space 1.03 GB
Page File C:\pagefile.sys

.



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