Re: Emailing MP3's



"Bob Davis" <nospam@xxxxxxxxxx> wrote in message
news:FIDLi.105$Bq3.2@xxxxxxxxxxxxxxx

This MP3 was 2.4mb, but I don't think size is a factor. I routinely send
even larger JPG's, up to 5mb, to clients through this email account with
no problems. The subject email that contained the offending MP3 was also
sent to five other people (all BCC), and I just checked with two of them
and both did not have the filename changed, and nobody else complained
about this.

So it's likely, then, that the other recipients are using different mail
servers, probably running different server software.

Have the problem recipient check the web interface for the email account.
If the attachment extension is changed there, it has nothing to do with the
email client.

In trying to diagnose, I sent the problem recipient several MP3's of about
the same size with the same result (filename change), but no files with
other extensions, all being smaller, were changed (TXT, small WAV).

Then the problem is very likely with the mail server used by that one
recipient. This is something you have no control over.

The recipient needs to contact the mail server administrators if you wish to
send files in this way.

While these days email servers do support larger attachments, it isn't
really a good idea to distribute files this way if you are sending them
regularly.

Larger attachments tend to slow down mail transfers, and create bottlenecks
not just for that user but for other users of the server. And no other
mail is coming in while yours is downloading.

Better to find some small web or FTP space and send the client a link for
download, and delete the file once it's been retrieved if it is sensitive.


I don't think file size is the problem, as the size is unaltered, and
after changing the extension to MP3 the file can be played normally. The
only alteration seems to be filename and extension.

Yes, you've pretty much established that the location of the change is the
receiving server.

HTH
-pk



"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:ux2OxsuAIHA.3848@xxxxxxxxxxxxxxxxxxxxxxx
How large is the MP3 file?

[Emailing isn't a very efficient way of transferring such a large amount
of data. Adding an attachment to an email adds a markup of roughly 37%;
therefore, e.g., a 1.5MB MP3 attachment to a 10KB email becomes a 1.78MB
message.]

Does the copy of your sent message show the same thing in Sent Items
folder or if you send it to yourself?

Have /both/ of you tried deleting Temporary Internet Files and all TEMP
files (cf. http://support.microsoft.com/?kbid=312351; applies to OL,
too)?

Have you tried sending via a Plain Text-formatted message?



.



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