Re: users accounts and email

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Martin Waddell <lobster@xxxxxxxxxxx> wrote:
I can browse the web and use newsgroups. I can ping the mailserver
but cannot telnet. I am using a cable modem and a linksys router. I
have a feeling that the problem is caused by a recent online update
from Norton's Internet Security. I have a similar set up on my
laptop and I have just experimented by uninstalling Norton's and the
problem vanishes.

Ah, Symantec strikes again. Most people in here (myself included) will
advise you to avoid Norton or McAfee products. If you're going to stick with
Norton, I'd uninstall everything but the antivirus components (and disable
its email scanning too).


"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:OXT5mDT$HHA.2004@xxxxxxxxxxxxxxxxxxxxxxx
Martin Waddell <lobster@xxxxxxxxxxx> wrote:
When the computer is first switched on and my wife logs onto her
account she can send and receive email. The same applies if I
switch on and go to my account. However if either logs off and
the other logs on no email can be sent or received. Even logging
off and logging back on to ones own users account causes the same
problem. Switching users rather than logging off causes no problems
The standard error of problems with ports 25 and 110 and socket
error 10001 . Error number ox800cccoe. Any help will be much
appreciated

Hi - not enough info to go on.

Can you browse the web at the time?
Can you ping the mail servers at the time?
Can you telnet to the mail servers on their respective ports?

What kind of internet connection do you use? Be very specific - if
you're using ADSL, do you have a router/firewall appliance between
you & the modem?

Is your computer fully patched?
What mail client do you use?



.

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