Re: users accounts and email

I can browse the web and use newsgroups. I can ping the mailserver but
cannot telnet. I am using a cable modem and a linksys router. I have a
feeling that the problem is caused by a recent online update from Norton's
Internet Security. I have a similar set up on my laptop and I have just
experimented by uninstalling Norton's and the problem vanishes.
"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:OXT5mDT$HHA.2004@xxxxxxxxxxxxxxxxxxxxxxx
Martin Waddell <lobster@xxxxxxxxxxx> wrote:
When the computer is first switched on and my wife logs onto her
account she can send and receive email. The same applies if I switch
on and go to my account. However if either logs off and the other
logs on no email can be sent or received. Even logging off and
logging back on to ones own users account causes the same problem.
Switching users rather than logging off causes no problems The
standard error of problems with ports 25 and 110 and socket error
10001 . Error number ox800cccoe. Any help will be much appreciated

Hi - not enough info to go on.

Can you browse the web at the time?
Can you ping the mail servers at the time?
Can you telnet to the mail servers on their respective ports?

What kind of internet connection do you use? Be very specific - if you're
using ADSL, do you have a router/firewall appliance between you & the
modem?

Is your computer fully patched?
What mail client do you use?



.

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