Re: Config System
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Fri, 14 Sep 2007 12:39:31 -0700
Oz wrote:
Hi
I have a HP Pavilion dv5000 which has stopped working for no apparent reason. I get this message "Windows could not start because the following file is missing or corrupted: \WINDOWS\SYSTEM32\CONFIG\SYSTEM
I cannot boot into safe mode or access the command prompt I can't get past this message. I do not have any disks, I bought it from comet and they have confirmed to me that the Laptop was packaged without any disks my warrenty ran out 3 months ago. So I'm stummped and dont know what to do PLEASE can someone help me any assistance would be much appreciated
Thankyou
Mark.
With that error message, unfortunately you need to have a real operating system disk in order to do repairs. Your options are to borrow a generic OEM or take the laptop to a professional computer repair shop (not a BigComputerStore/GeekSquad place) where they will have what is necessary.
If this is impossible for you - and frankly, in any case - call up HP and order replacement Restore Disks. They are quite inexpensive (under $25 USD) and you will need them at some point.
The alternative is to simply get the Restore Disks and return the machine to factory condition. It is possible to back up data without getting into Windows, as follows:
1. Pull the drive and slave it in a computer running a working install of XP. Depending on the target drive's characteristics, you may need a drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A usb/firewire external drive enclosure works very well, too. Use the working Windows Explorer to copy the data to the rescue system's hard drive and then burn the data to cd or dvd.
2. Often XP will not boot with a slaved drive that has a damaged file system. In that case, boot the target computer with either a Bart's PE or a Linux live cd such as Knoppix and retrieve the data that way. Here is general information on using Knoppix for this:
You will need a computer with two cd drives, one of which is a cd/dvd-rw OR a usb thumb drive with enough capacity to hold your data OR an external usb/firewire hard drive formatted FAT32 (not NTFS). To get Knoppix, you need a computer with a fast Internet connection and third-party burning software. Download the Knoppix .iso and create your bootable cd. Then boot with it and it will be able to see the Windows files. If you are using the usb thumb drive or the external hard drive, right-click on its icon (on the Desktop) to get its properties and uncheck the box that says "Read Only". Then click on it to open it. Note that the default mouse action in the window manager used by Knoppix (KDE) is a single click to open instead of the traditional MS Windows' double-click. Otherwise, use the K3b burning program to burn the files to cd/dvd-r's.
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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